Kay Sunderland: Making the Grade at Attain Learning Q1. Describe Sunderland’s management and work style. What are her sources of power? Sunderland’s management style can be defined as formal‚ and efficient‚ always setting expectations at the outset of a project‚ tough but fair. She has a great strategic mind-set and provides insightful critiques and suggestions. Sunderland is not afraid to speak her mind and she pushed to develop the best product for the clients. On the other hand she is somewhat
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PROBLEM ANALYSIS The main problem observed in this case was that while Kay Sunderland was busy with three high profile clients‚ Morgan had some queries regarding the Gramen project. So when he tried to contact Kay‚ she was not available and he directly called up Nunez without informing Kay. Kay always believed in delivering what the client has asked for‚ so she was totally dedicated to the three high profile clients. also she did not considered any room for flexibility and was quite demanding at
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Describe Sunderland’s management and work style. What are her sources of power? Sunderland is a kind of person who wants everything under her control. When Sunderland was recruited into Attain learning‚ one of the main reasons why she joined Attain as an account director is because of the opportunity to assume more responsibility and also because she felt more in control over the projects. Also her co-workers describes her as a control freak. Besides‚ she pushes people to give their best. She has
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KAY SUNDERLAND: MAKING THE GRADE AT ATTAIN LEARNING 1. Describe Sunderland’s management and work style. What are her sources of power? Sunderland is an experienced and a methodical manager who prepares beforehand for the client meetings. Being the firm’s point of contact with the client‚ she has to communicate the client’s strategy and vision to her co-workers. Though she does not dictate the creative nature of content developers’ work‚ she is unshakeable when it clashes with the strategic objectives
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Organizational Behavior Case study 3 Kay Sunderland: Making the grade at Attain learning Professor: Student: The comparison between Sunderland and Morgan’s on the style of management and works This case puts the emphasize on the conflict between Sunderland and Morgan due to the harsh situation which is Sunderland had to deal with Attain’s Content Director‚ Mike Morgan‚ and Sunderland’s most important customers Gramen Equipment Company. Morgan‚ having a Master’s degree from project management
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Kay Sunderland: Making the Grade at Attain Learning 1. Describe Sunderland’s management and work style. What are her sources of power? A. Sunderland had a lot of experience in managing large high profile accounts which contributed to her management style. It was these experiences that built her expertise. She is a professional through and through. Sunderland is investigative and is gifted with a strategic mind-set. She is viewed as a source of knowledge and client insight. Her insightful critique
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Mary Kay is a cosmetics business which faced the problem that every company wished they had. They were growing so quickly that the system they have in place was no longer a viable option to process the orders they had coming in‚ which ranged from 25-30‚000 per day. At the outset of the company‚ they had a decentralized system. This meant that the orders were scattered across 4 different mediums: web‚ phone‚ mail‚ and desktop computers‚ and many mistakes were made as a result. With over 850‚000 IBCs
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electricity‚ etc. Facing issues with initial funding‚ Kay and Abdallah have charted out their options for obtaining the fund they need to make their campsite a reality. In addition‚ Kay and Abdallah have assessed numerous ways to market to their future customers. Kay and Abdallah’s
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This case study involves a 93 year-old woman‚ who will be referred to as Mrs. Kay. She is currently living in an assisted living facility and diagnosed with chronic obstructive pulmonary disease (COPD). She is of Greek ethnic background and is of the Greek Orthodox religion. Her power of attorney is a neighbor‚ who Mrs. Kay accepts as closest person to family. Mrs. Kay is the last living of her biological family in the United States and of her immediate family. She lives in a single room on the 6th
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Mary Kay Ash Case Study It is a sight that usually commands a great deal of attention on the highway: an ordinary-looking‚ middle-aged woman driving along in a flashy pink Cadillac. Why‚ other motorists wonder‚ is this seemingly average homemaker behind the wheel of such an uncommon luxury car? More often than not‚ the answer to this question will involve Mary Kay Cosmetics‚ Inc.‚ a skin-care products company that motivates its sales force of more than 120‚000 “beauty consultants” (recruited from
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