PRODUCTION AND OPERATIONS MANAGEMENT Chapter 17 QUALITY MANAGEMENT Chapter 17 Quality Management Benefits of Quality Control I. II. Minimum scrap or rework due to reduced defectives. Reduced cost of labour and material as a result of reduced defectives. III. Uniform quality and reliability of product help in increasing sales turn over. IV. Reduced variability resulting in-higher quality and reduced production bottle necks. V. Reduced inspection and reduced inspection costs
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Quality management and international standards Quality is the ability of a product or service to meet customer needs and exceed them. Implications of quality In addition to being a critical element in operations‚ quality has other implication: Company reputation – an organization can expect its reputation for quality – be it good or bad – to follow it. You are known by the company you keep! This statement does not only apply to individuals but organizations as well. Quality will show up in perception
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<QNo>1</QNo> <QUESTION>Defect prevention is</QUESTION> <OPTION1>Mistake proofing</OPTION1> <OPTION2>Iterative testing</OPTION2> <OPTION3>OA</OPTION3> <OPTION4>Early testing</OPTION4> <ANSWER>Mistake proofing</ANSWER> </Main> <Main> <QNo>2</QNo> <QUESTION> ______________ is the critical starting point of Lean thinking</QUESTION> <OPTION1>Project Value</OPTION1> <OPTION2>Customer Value</OPTION2> <OPTION3>Value Addition</OPTION3> <OPTION4>Program
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Riordan Electric Fan Proposal Riordan Electric Fan Proposal Olla S. Bartlett‚ Darjae Johnson‚ Thomas Williams University of Phoenix OPS/571 22 March 2012 Mahesh Singh Riordan Electric Fan Proposal Riordan Manufacturing manufactures many different plastic items ranging the gambit from medical devices‚ to bottles to electric fans. In the last year the Hangzhou plant has averaged 93% in its on-time deliveries (Apollo Group Inc.‚ 2012). This proposal package will detail
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Word Count- 3019 words Table of Contents Chapter 1 - The Nature and Importance of Operation Management and its Key Elements WH Smith is a British retailer‚ well-known and publically-quoted book retailer‚ and newsagent and entertainment product in the UK. Recently it was reported how Kate Swann‚ the former CEO for the last 10 years‚ has turned the company around from £135m losses to £106m profit in a decade (Holland). The reason behind
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1.What is Organisation and Organisational Behaviour? Organisation is a cooperative interaction dynamic in social system with the purpose of satisfying individual needs (Barnard‚ 1938). This is not a sole definition about organisation‚ there are many other terms about organisation such as‚ Mintzberg (1983) Organisation is "Every organized human activity -- from the making of pots to the placing of a man on the moon -- gives rise to two fundamental and opposing requirements: The division of labor
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Kellogg Graduate School of Management Northwestern University Operations MORE SAMPLE MIDTERM EXAM QUESTIONS: SOLUTIONS [1] Consider the life cycle of a product from introduction to maturity to decline. What kind of process (job shop‚ batch process‚ or line flow) would be appropriate at each stage and why? At the introduction phase‚ product volumes are small and design changes frequent. Thus production in a job shop setup is likely to most appropriate. At maturity volumes will be large
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1. Company Overview Harley-Davidson Motor Company (HDMC) is one of the world leaders in the production‚ marketing and servicing of motorcycles in the US and throughout the world. The company manufactures a range of motorcycles and has established a network of dealerships in the US and overseas‚ and has a series of merchandising and selling strategies‚ including a growing financing business. The company is headquartered in Milwaukee‚ Wisconsin. In terms of distribution of revenue‚ Harley-Davidson’s
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LEAN ACCOUNTING: BEST PRACTICES FOR SUSTAINABLE INTEGRATION "Costs do not exist to be calculated. Costs exist to be reduced.” – Taiichi Ohno‚ father of the Toyota Production System Lean Accounting-It is simply the application of lean principles to the accounting and associated functions within the enterprise. The idea is simple‚ but the application is not obvious within the framework of traditional accounting systems. Lean Accounting was born in the early 90’s through the experiences
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The Sherwin-Williams Supply Chain Abstract The purpose of this paper is to describe and critique the supply chain management of the Sherwin-Williams Company. We will focus on areas such as supply chain risks‚ productivity measurements‚ the flow of information between suppliers and customers‚ supply chain alignment with company strategy etc. We will analyze and critique the existing supply chain and make suggestions for future improvements. Finally‚ we will relate the topics discussed in Lee’s
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