CHAPTER- I CUSTOMER SATISFACTION 1.1 INTRODUCTION: The customer is a person who buys goods or services for some price. The success of an Enterprise heavily depends on customer Satisfaction. It is the period of customer era. Every customer knows his right and responsibilities. The relationship between customer and seller is very essential. There should be regular‚ smooth and friendly relationship between customer and seller. When there is no cordial relationship between customer and seller
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Chapter - I Introduction of the study 1.1 Introduction The management of any firm is interested in knowing the strengths and weakness of the firms. They would like to spot out the financial weakness of the firm to take suitable corrective actions. The future plans of the firms should be laid down in view of the firm should be laid down in view of the firm’s financial analysis is the starting point for making plans before using any sophisticated forecasting and planning procedures. The
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TELANGANA MOVEMENT The Demand for a Separate State - K. Jayashankar* A Historical Perspective The people of Telangana are once again restive‚ reiterating their demand for a separate state. The demand of the people of this region for a separate state is not a new development. It was voiced much before the formation of Andhra Pradesh and continues to be raised even thereafter. The reason for the opposition of people of Telangana to join Visalandhra (metamorphosed to Andhra Pradesh) was fear of neglect
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Thamil Paadanool (Draft Version) by Elango Cheran Pronouns / Simple Sentences Pronouns Singluar 1st Person 2nd Person Plural I ehd; eP ePq;fs; mtd; mts; mtu; mJ ehk; ehq;fs; ePq;fs; we (listener included) we (listener not included) you you (with respect) he she he/she (respect) it you 3rd Person mtu;fs; mit they they ("those things") Singular / Plural Singular means that a word refers to only 1 thing. Plural means that a word refers to more than 1 thing. 1st‚ 2nd‚ & 3rd Person First
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MODEL QUESTION PAPER ENGLISH [PAPER – 1] Class X 1 Time: 2 Hours 2 Max.Marks: 100 SECTION A – VOCABULARY [20 MARKS] PART - I (1) Choose the appropriate synonym of the underlined word: [5x1=5] Even as a child Bharat had enjoyed playing with bricks. He would place one on top of the other and make a soaring (i) tower. He liked to help the workers when they renovated (ii) a house on his street and would try to figure out (iii) the plan of the house. Now as a man‚ he runs his own
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SECTION B Writing Skills - 20 Marks WRITING 20 Marks 40 periods Question 3: One out of two short writing / composition tasks based on notice/ poster/ advertisement. (50 Words) 05 Marks Question 4: One out of two compositions in the form of article‚ speech‚ report writing or a narrative (150 - 200 Words) 08 Marks Question 5: Writing one out of two letters based on verbal input. It would cover all types of letters.07 Marks Letter types may include: (a) business or official letters (for
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Textiles For hundreds of years people of Rajasthan have practiced and perfected the art of printing with vegetable dyes and mineral colours. Block printing‚ tie and dye work‚ heavily embroidered fabrics‚ motifs etc. are all included in Rajasthani textiles. This art of handblock printing‚ dyeing and painting separately or together to produce attractive fabrics and patterns is very ancient in India. It flourished in different parts of India and the differences lay probably in techniques‚ ingredients
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acknowledgement I have taken efforts in this project. However‚ it would not have been possible without the kind support and help of many individuals and organizations. I would like to extend my sincere thanks to all of them. I am highly indebted to Dr.O.P Bussie for their guidance and constant supervision as well as for providing necessary information regarding the project & also for their support in completing the project. I would like to express my gratitude towards my parents & member
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A PROJECT REPORT ON “MARKETING AND PROMOTION OF XTRA POWER FLEET CARD LOYALTY PROGRAM” Submitted to INDIAN OIL CORPORATION LIMITED DURGAPUR DIVISIONAL OFFICE BY RAMENDRA PRATAP SINGH (09/MBA/28) NATIONAL INSTITUTE OF TECHNOLOGY DEPARTMENT OF MANAGEMENT STUDIES DURGAPUR Ramendra Pratap Singh 09/MBA/28 Page 1 ACKNOWLEDGEMENT It gives me immense pleasure‚ to express my unfeigned and sincere thanks and gratitude to Mr. SOVAN MANDAL ASSISTANT MANAGER (FLEET MARKETING)
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Ministry of Environment and Forests GOVERNMENT OF INDIA NATIONAL MISSION FOR A GREEN INDIA National Consultations Comments sent by : Name : Organization : Address : Email: Consultation Organised by Centre for Environment Education Ministry of Environment and Forests GOVERNMENT OF INDIA NATIONAL MISSION FOR A GREEN INDIA National Consultations Consultation Organised by Centre for Environment Education How to use this book 1. This is a draft mission document of the “National
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