www.sciedu.ca/ijba International Journal of Business Administration Vol. 2‚ No. 1; February 2011 Comparative Analysis of Business Students’ Perceptions of Service Quality Offered in Kenyan Universities Sarah Wambui Kimani (Corresponding author) The Catholic University of Eastern Africa P. O. Box 62157‚ 00200‚ Nairobi‚ Kenya Tel: +254-716-642262 E-mail: swambui@cuea‚ swambuikimani@yahoo.com Elias Kiarie Kagira Department of Business Administration‚ Africa Nazarene University (Kenya) P.O
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Qualities of a good teacher – with special reference to Quality Circle “The greatest danger for most of us is not that our aim is too high and we miss it‚ but that it is too low and we reach it.”----Michelangel BY Prof. Amrita Chourasia and Prof Kumkum Singha Abstract:- First‚ there is no hard and fast list that tells us who is a good teacher or who is not a good teacher. However‚ there are traits that excellent teachers have in common. These are not the usual qualities such as being
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Bibliography: Penny Tassoni Child Care & Education level 2 Penny Tassoni Child Care & Education level 3 Carolyn Meggitt Child Care & Education level 2 http://www.childrenscentres.org.uk/media/file/publications/ECAT Quality Indicators (revision 7)
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Quality When the products are made without any errors in production the product performs very well. The product is perceived to be above average flavor and quality. It is able to accomplish a desirable flavor but still maintain a serving size with: a low sodium context under 150mg; fat content at 0 g on 98% of products‚ sugars on average 0 to 1g.; fiber content on average 6 g. The products perform poorly when these common errors occur in production: adding too much salt‚ over/under
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The Goal: A Process of Ongoing Improvement Introduction When reading the first lines of "The Goal"‚ I wondered if it would capture my attention. After all‚ how can a book which discusses the intricacies of a processing plant benefit me and add to my understanding of being an effective leader? It turns out that the book lured me and brought me into a world of understanding and optimism in regards to leadership in general‚ whether it ’s taking control of my professional or personal life. Question
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Four Steps for Control Control is vital for good health in any company. Lack of properly implemented control systems leads to internal problems and “frequently cause irreparable damage to organizations” (Batman & Snell‚ 2011‚ pp. 296). According to the Sandwich Blitz scenario‚ Lei has discovered that a team supervisor had allowed an associate to report hours not actually worked‚ thus receiving pay for time not yet earned. This act is considered time theft‚ and any type of theft should face
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QUALITY CIRCLE Submitted by‚ Rahul B R Roll No: 34 2nd SEM SMBS Introduction Quality circles were originally associated with Japanese management and manufacturing techniques. The introduction of quality circles in Japan in the postwar years was inspired by the lectures of W. Edwards Deming (1900-1993)‚ a statistician for the U.S. government. Quality Circle is one of the employee participation methods. It implies the development of skills‚ capabilities‚ confidence
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Chapter 3 - Claudia’s Story : Green Pyjamas Claudia starts telling her story to the other children: Claudia’s parents quarrel a lot until her father decides to take his things and move away to his mother’s house. One night‚ there was a flood of phone calls‚ and for the first time‚ Claudia hears the name Stella‚ her dad’s new girlfriend. After that night‚ Claudia’s dad dare not visit nor come near the house anymore‚ but only talks to Claudia over the phone. On Boxing Day‚ Claudia meets Stella
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Factors Affecting Product Quality in the Software Development Industry of Sri Lanka Sahan Jayawarna A.T. Fonseka Abstract The software development industry of Sri Lanka has grown rapidly during recent years. However‚ the quality of software products has become a critical issue as shown in the increase in software defects and associated solutions for those problems. This study aimed at understanding the critical factors underlying software product quality. It was based on a survey of ten
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CHAPTER 10 Motivation and Coaching Skills The purpose of this chapter is to provide the reader with specific ideas for motivating and coaching group members. A leader is supposed to be able to inspire people. Nevertheless‚ influencing others through specific motivation techniques and coaching is also necessary. Instead of this being a chapter about motivation theories in general‚ we focus on several approaches to motivation that can readily be converted into leadership skills. 0CHAPTER OUTLINE
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