To: Jose From: Subject: Jose’s Mexican Restaurant Analysis Date: As you requested‚ this report provides an analysis of the problems within Jose’s Authentic Mexican Restaurant along with recommendations on what can be done to resolve these problems. Jose’s Authentic Mexican Restaurant Jose’s is a traditional Mexican style restaurant located on the edge of a large metropolitan area in New England. The restaurant is decorated with Mexican culture from adobe walls and Spanish-Mexican furniture
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Executive Summary Jose’s Authentic Mexican Restaurant noticed that tips that waiters were receving were on a drop off also wait times for meals were also taking 20 minutes instead of the normal 12 minutes during peak hours. Management conducted customer surveys during busy hours and received some unfavorable results. The problem with Jose’s Authentic Mexican Restaurant is their service failures and a lack of a systematic approach to analyzing these services. Without a systematic approach to analyzing
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Brief Jose’s Authentic Mexican Restaurant is a small‚ 58 seats restaurant‚ situated in a mature business district. It offers a broad range of Mexican food prepared and served in traditional Mexican theme. There were many customers‚ and tips for waiter Ivan Karetski were great; however they started declining. (Krajewski‚ Ritzman‚ & Malhotra‚ 2013). After made customer survey regarding Friday and Saturday evening mealtime‚ the management of The Jose’s Authentic Mexican Restaurant noticed that customers
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Problem Statement: Jose’s Mexican restaurant is a small yet popular spot. Lately they have been losing customers and profits due to service issues. In order to improve the restaurant‚ Jose’s Mexican Restaurant must provide service that is top-notch‚ in other words fast‚ efficient‚ great testing‚ convenient and heartwarming. What must the restaurant do in order to improve service? Areas for consideration: Quality at Jose’s restaurant should be defined by service‚ value‚ reliability of the
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To: John Miles‚ Owner Subject: Jose’s Authentic Mexican Restaurant Date: 11/25/2013 As you requested on November 18‚ this report summarizes my analysis and recommendation regarding the customer survey results that management conducted last Friday and Saturday during the dinner crowd at Jose’s Authentic Mexican Restaurant. The main problem that I see is the high percentage of customers who are unsatisfied with the time it took to be served their ordered food. It is extremely important to provide
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Case Study - Jose’s Authentic Mexican Restaurant Section1: Introduction Jose’s Authentic Mexican Restaurant is identified by its authentic style in terms of food and environment. It is proud to offer considerate services‚ and high quality food which makes with qualified fresh materials. So the overall quality of this restaurant is creditable. However‚ it is not yet perfect. I would say Jose’s has a great potential to be successful after it fixed all its problems‚ since it has a large number of
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I visited Qdoba Catering it is Mexican Restaurant. It is located 58 E Randolph St Chicago‚ IL 6060‚ I liked that place. I went there with my classmates and we had fun there. It is a small restaurant‚ but it has some piece of Mexica. It was a nice idea to open a restaurant with Mexican food in the center‚ because people can come and try a little of Mexica. I liked it because of the atmosphere‚ location‚ and food. The atmosphere is calm and relaxing. The kitchen is opened and everyone can see where
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and papadzules‚ Mexican food blends wholesome‚ fresh ingredients into delicious dishes. In fact‚ Mexican food is so popular in the U.S. that there are more Mexican restaurants than Italian‚ Chinese‚ or any other nationality. With a large assortment of dishes featuring different meats‚ sauces‚ and vegetables‚ Mexican food offers something for everyone to enjoy. The Mexican catering staff at El Azteca Mexican Restaurant‚ located in O’Fallon‚ MO‚ explain 3 reasons to eat more Mexican food. * Delicious
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i would first likely apologise for the delay in my response. Firstly‚ the last few days have been very hectic. Secondly‚ I had forwarded your email to Sohail‚ who is an IIT grad and MBA Marketing from IIM A and heads Wok In the Box marketing‚ and my RM at Foxy Moron (http://www.foxymoron.in/)‚ a leading social media group in India handling clients like Loreal‚etc and also handling our online marketing. The feedback I wanted to provide you was from the right folks and following are excerpts from brief
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Jose’s Authentic Mexican Restaurant is a small restaurant located in a business district‚ in New England. Both the food and the interior decoration are presented in Mexican style. The restaurant does not take reservations; in this case‚ customers have to wait outside‚ especially in the weekend’s night. Waitresses provide a good service with a high efficiency. They usually approach the table within one minute after customer seated‚ and take the beverage order when customer reviewing the menu for the
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