majority of their life at work job satisfaction is an important element of everyone’s individual well-being. “Job satisfaction is a positive feeling that one gets about a job resulting from an evaluation of its characteristics (Robbins‚ S. P.‚ & Judge‚ T. A. pg. 75‚ 2013).”The top five factors and why they are important to me would have to be job security‚ relationship with co-workers‚ safety with in the work place‚ compensation / pay‚ and benefits. Job security Job security is important to me so
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Questionnaire 4. Monthly Income: A) Below Rest. 10‚000 B) 10‚000- 20000 C) 20‚000-30000 D) Above 30‚000 5. Education Qualification: A) Under graduation B) Post – graduation 6. Marital Status A) Married B) Unmarried 7. Years of experience: A) Less than 1yr B) 1-2 yrs C) 2-3 yrs D) 3-4 yrs E) Above 4yrs Please indicate your level of agreement in connection with various Factors: 1. Strongly agree 2. Agree 3. Neither agree nor disagree 4. Disagree 5. Strongly Disagree Work Environment
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causes it. Regardless of the type of industry or company‚ absenteeism is indeed inevitable. This happens even in the most prestigious and expanding companies. Absenteeism is the habitual non-presence of an employee at his or her job. Possible causes of absenteeism include job dissatisfaction‚ ongoing personal issues and chronic medical problems. Regardless of the cause‚ a worker with a pattern of being absent may put his reputation and his employed status at risk. (www.investopedia.com). From the
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Chapter 2 LITERATURE REVIEW Chapter – 2 Literature Review R esearch has indicated that service quality has been increasingly recognized as a critical factor in the success of any business (Parasuraman et al.‚ 1988) and the banking sector in this case is not exceptional. Service quality has been widely used to evaluate the performance of banking services (Cowling and Newman‚ 1995). The banks understand that customers will be loyal if they receive greater value than from competitors
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What Factors Are Most Important to Your Job Satisfaction? Gilberto Carreras Kaplan University Introduction Now days everyone needs a job‚ Men‚ Women‚ Teens and everyone has different opinions on their job satisfaction. Based on my opinion and my research I will present what five factors that are important to me in the job force. There is so much that people wants from their jobs‚ however every day employers are cutting benefits and the employee does not have a choice‚ just to accept it. What
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researches and academicians have defined customer’s satisfaction in their own way. Satisfying customers is always a challenging job for anyone. Customer satisfaction means providing goods and services to the customer which meets their level of expectation. So‚ neglecting customer and their demand can be dangerous for the existence of the organisation. That is the significant reason why companies are paying attention to the customer satisfaction today (Harkiranpal Singh‚ 2006). Similarly‚ researcher
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TABLE OF CONTENTS TABLE OF CONTENTS 1 LIST OF FIGURES 1 INTRODUCTION 2 BODY 2 1. Selected definitions of organisationalculture 2 1.1. Deal and Kennedy’s definition 2 1.2. Schein’s definition 3 1.3. Scholz’s definition 4 2. A brief review of Harrison’s and Handy’s cultural model 6 3. Apply Harrison’s and Handy’s cultural model in analyzing the culture of Vietnam Dairy Products Joint Stock Company (Vinamilk) 8 3.1. An overview of Vinamilk history 8 3.2. Cultural context at Vinamilk
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in the long run. These issues have been debated in then field of Distribution channel management. In particular‚ researchers emphasised that manufactures cannot ignore in designing long term growth-oriented policies‚ strategies aimed dealers’ satisfaction. Furthermore‚ in order to successfully plan business growth‚ it has been remarked literature the central role played by communication. In fact‚ researchers underlined the failure in channel communication is likely to affect the relationship between
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Measuring Customer Satisfaction Introduction Determining the do’s and don’ts of customer satisfaction should be regarded as an instrumental business practice. There should be nothing arbitrary about gathering information‚ and simply tracking numbers is a waste of time and effort. If an organization is not using good reliable data‚ then‚ most likely the organization is doomed to fail. According to James Evans and William Lindsay (2011)‚ “Meeting customer expectations (that is‚ providing satisfiers)
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happy‚" he told The World Today. "But what I do know is that the happier your workers‚ the better your business is performing. "It is not unreasonable to aspire to‚ if you are a worker‚ to want to have a good job where you don’t feel like taking sick leave‚ where you don’t feel like changing jobs on a regular basis‚ where you feel valued‚ where you feel that what you do is an intrinsically worthwhile something and where you feel that your potential is being fulfilled." He says happy workers could add
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