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Background of JetBlue Airways JetBlue Airways Corp. is one of the major American low-cost airline and one of the best examples of a succeeding business because of excellent customer service based on low operating cost relative to the superior product offering (offer a product superior to competitors at affordable prices). JetBlue is established in 1999 by David Needleman and commenced operation only February 11‚ 2000 with new Airbus A320 aircraft operating between Buffalo and Ft. Lauderdale (Nasdaq
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HOW FAYOL ’S 14 PRINCIPLES OF MANAGEMENT ARE USED IN A MILITARY ENVIRONMENT By Mark Culligan "The process of coordinating and integrating work activities so that they are completed efficiently and effectively with and through other people". (Henri Fayol "General and Industrial Management."(1916)) Introduction Management is a very complex field. Not only must managers pay attention to what is best for the organization‚ but they also have to do what is best for their customers. At
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The ECtHR’s approach to Article 14 (Freedom from Discrimination) 4 considerations: 1. Does the issue fall within the ambit of a Convention right? 2. Is there a distinction between the applicant and a similarly situated person? 3. Is it on a specified ground or any other status (personal characteristic)? 4. Is it justifiable? 1. Does the issue fall within the ambit of a Convention right? Article 14 is sometimes described as ‘parasitic’ because it cannot be argued as a free-standing right
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Deming’s 14 Principles Case Study After reviewing the video‚ I had a much better understanding of Deming’s 14 principles. Throughout the viewing‚ I found that although Deming’s principles‚ when implemented‚ can bring great return‚ it is also a very timely process that requires every individual in an organization to be a catalyst of change. All together‚ these principles represent a philosophy of life. They can be implemented in an organization‚ as well as one’s personal life—as they gave the
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The listing and selection resource for engagements in Quality Assurance Dr W. Edward Deming’s 14 Principles - in full 1. Constancy of purpose: Create constancy of purpose for continual improvement of products and service to society‚ allocating resources to provide for long range needs rather than only short term profitability‚ with a plan to become competitive‚ to stay in business‚ and to provide jobs. 2. The new philosophy: Adopt the new philosophy. We are in a new economic age‚ created in Japan
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JetBlue Beginnings and Operational Methods Steve Brindza Ohio Dominican University JetBlue Beginnings and Operational Methods This section details the history of JetBlue‚ focusing on the activities of founder‚ David Neeleman. JetBlue Airways‚ based in Forest Hills‚ New York‚ was founded in February‚ 1999‚ by David Neeleman‚ the son of Mormon missionaries. He was born in Sao Paolo‚ Brazil‚ but raised in a tightly-knit Mormon family (Gajilan‚ 2003). After
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I. Current Situation A. Current Performance: JetBlue Airways Corporation is a passenger airline that has established a new airline category a “value airline” based on service‚ style‚ and cost. Known for its award winning customer service and free TV as much as for its low fares‚ JetBlue believes it offers its customers the best coach product in markets it serves‚ with a strong core product and reasonably priced optional upgrades. JetBlue operates primarily on point-to-point routes with its
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coordinating activities controlling performance Notice that most of these activities are very task-oriented‚ rather than people-oriented. This is very like Taylor and Scientific Management. Fayol laid down the following principles of organisation (he called them principles of management): 1. Specialisation of labour. Specializing encourages continuous improvement in skills 2. Authority. The right to give orders and the power to exact obedience and the development of improvements in methods
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UPDATING As the Case says itself JetBlues history has severely changed since its financial and operational fallout at 2007 February Valentine´s day that took several days to finish and had strong repercussions against the company’s brand and reputation; surprisingly in June 19th of the same year (2007) JetBlue ranked highest in J.D. Power and Associates North America Airline Customer Satisfaction Study; focusing more on the history and progress of JetBlue during the past seven years (2007-2014)
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