Please give an example of exceptional customer service you have either provided or received and how this was delivered? When I was working at B & Q‚ a rather elderly gentleman was having difficultly not only is walking throughout the store but also reading because of his poor eye sight. I went out of my way to assist the gentleman by walking him to the aisle where he wished to purchase his items for his rental property. By chance the items were on special promotion‚ when I explained to him
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1. Give two reasons why clear and effective information between partners is important. The reason why clear and effective information between partners is important is that‚ it impact in the aspect of specialise advice which gives support in every day practise. It gives support and also improved communication in working sector for the benefit of children and young people. 2. Identify one policy and one procedure from children or young person’s work setting for sharing information. There are
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QUESTION: WHAT SPECIFIC PROBLEMS DO HOMELESS PEOPLE FROM ETHNIC MINORITY BACKGROUNDS FACE? INTRODUCTION This essay seeks to specify problems that homeless people from ethnic minority backgrounds face. To enumerate and analyse these specific problems‚ there needs to be an understanding of what homelessness means as well as highlight the nature of challenges facing people from ethnic minority backgrounds. Pickvance (2007) defined homelessness as a condition where people are squatting‚ and those
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COIT29222 Programming Principles (T3 2013) Assessment item 2— Assignment 2 Due date: Thursday of Week 10 Weighting: 30% Length: NA ASSESSMENT 2 Objectives This assessment item is designed to test your understanding of arrays/arrayLists‚ objects‚ classes‚ sorting and searching. Assessment task Write a java application that allows the user to read‚ display‚ sort‚ and search the city (type String)‚ and weather condition data (defined by the low temperature‚ high temperature
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Buddhism’s Relationship with Other Religions Alex Hankins‚ Allison Williams‚ Angela Burgos‚ Annie Downey‚ and Julius Gonzales REL/133 February 17‚ 2014 Matthew Morrison Buddhism’s Relationship with Other Religions Introduction Discuss the common characteristics the assigned religion shares with the others Buddhism is a religion that share common characteristic with other religion. The main concept of all religion is to encourage individuals to be good human beings. They encourage
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In Act 3 scene 5 Romeo and Juliet have just woken up. Romeo says he must leave but Juliet doesn’t want him to go: "Thou need’st not to be gone." Shakespeare coveys a loving and caring atmosphere through his use of language in this scene: "believe me‚ love‚ it was the nightingale." Capulet decides Juliet will get married to Paris in three days time. It is important this is revealed before the scene as it creates dramatic irony because the audience knows such a significant detail of the play‚ yet Juliet
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Explain policies and procedures that are in place to protect children and young people and adults who work with them. Every Educational service has policies and procedures to protect the young people and adults who work with them. My setting has below policy and procedure to protect young people and adults working with them. • Education Leeds’s child protection policies. • Guidelines for CRB check • Child protection policy • Anti Bullying policy. • Physical Restraint of Pupils •
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STUDY SUMMARY LITERATURE 2006–2014 The accreditation period for Literature has been extended until 31 December 2014. Please Note: This study summary comprises excerpts from the VCE Literature Study Design. The summary is not a substitute for the VCE Study Design. Users are advised to consult the VCAA website (http://www.vcaa.vic.edu.au/vce/studies/literature/literatureindex.html) to view the full accredited Study Design and other resources. Rationale The study of literature focuses on the
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Q1Explain why the problem definition of stage of the market research process is the most important? * Careful attention to the problem definition stage allows the researcher to set proper research objectives. If the purpose of the research is clear‚ the chances of collecting necessary and relevant information and not collecting surplus information will be much greater. * “The adge” a problem well defined is a problem half solved is worth remembering. Q2What are the advantages and
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CURRIVULUM VITAE Firou fofana 38 whitstable close chadderton‚ Oldham OL9 9LX Tel: 07453307521 Email: Firouuk@yahoo.co.uk OBJECTIVE To obtain a position as a bilingual where all of my years of training and experiences can be used to benefit the growth of company PERSONAL PROFILE Articulate Bilingual individual with excellent communication skills ( French‚ Dutch‚ English) and a wide range of practical experiences. Educated to "A" Level standard with administration and customer
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