QUALITY MANAGEMENT SYSTEMS. DEFINITIONS * A system by which an organization aims to reduce and eventually eliminate nonconformance to specifications‚ standards‚ and customer expectations in the most cost effective and efficient manner. * A quality management system (QMS) can be expressed as the organizational structure‚ procedures‚ processes and resources needed to implement quality management * A quality management system is a management technique used to communicate to employees what
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Value Engineering (VE): Value Engineering is an organized approach for identification and elimination of unnecessary cost. • QIP‚ QC & Benchmarking: Tata Steel adopted Juran Trilogy concept for undertaking Quality Improvement Projects (QIP). Quality Circles (QC) are small group activities which involves first-line employees who continually control and improve the quality of their work‚ products and services. Benchmarking is a process of exploring for best practices and performances across the
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phase of the project are: to elaborate a research on the quality management systems developed by the SMEs in the partner countries to analyse the present knowledge of SMEs in the field of quality management to identify the training needs of SMEs in ISO 9001‚ highlight the lack of competence in relevant fields to prepare “state of art” analysis for the
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Vision Statement 8 Primary objective of Opal Laboratories 8 Organizational Chart 8 Pakistan Pharmaceutical Industry 14 Pharmaceutical Country’s Profile 14 Guidance for Pharmaceutical Industry 15 Integrating Good Manufacturing Practices in ISO 9001 16 ISO 9001:2000 at Opal Laboratories 16 Process History 20 Total Quality Department 20 Critical to Quality – Customer’s Perspective 21 Secondary assessment of Product Quality 21 Measurement of CTQ’s 23 Quality Management Framework 25 Issue encountered
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in contemporary quality control‚ quality management‚ and quality assurance systems that would ensure compliance to quality standards like ISO 9000‚ HACCP & ISO 2200. 2. Eastern Dairy is lacking in modern health‚ safety and environment (HSE) policies‚ procedures‚ and controls that would ensure compliance to environmental standards like ISO 14001 and ISO 14004. 3. Eastern Dairy has a poor inventory management & control system. II. Analysis 1. George Stein i
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PRODUCTION AND OPERATIONS MANAGEMENT Chapter 17 QUALITY MANAGEMENT Chapter 17 Quality Management Benefits of Quality Control I. II. Minimum scrap or rework due to reduced defectives. Reduced cost of labour and material as a result of reduced defectives. III. Uniform quality and reliability of product help in increasing sales turn over. IV. Reduced variability resulting in-higher quality and reduced production bottle necks. V. Reduced inspection and reduced inspection costs
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costs b. external costs c. costs of dissatisfaction d. societal costs 6. ISO 9000 seeks standardization in terms of a. products b. production procedures c. suppliers’ specifications d. procedures to manage quality 7. Which of the following is true about ISO 14000 certification? a. it is a prerequisite for ISO 9000 certification b. it indicates a higher level of adherence to standards than ISO 9000 c. it is only sought by companies exporting their goods d. it deals with
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standards.‖Others view it as ―meeting the customer’s needs‖ or ―satisfying the customer.‖ Let’s look at some of the more common definitions of quality. tt h :/ p cs / tu e e. b k/ t Need for Quality Management : By definition of ISO (Int’l Org. for Standardization) - TQM is a mgmt approach for an org. http://csetube.weebly.com/ which is centered on quality and is based on the participation of all members to aim at long-term success thru customer satisfaction (main) and also
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MANAGEMENT OF QUALITY Quality cannot be ignored; every purchasing decision is based on price and quality What is Quality? It’s the ability of a product or service to consistently meet or exceed customer expectations. Slogans related to quality: * Talk is cheap but recalls are not. * There is nothing is more frustrating than working hard and then knowing that what you did‚ didn’t work out. * People want to do good job‚ and we have to enable them. To meet or exceed customer expectations
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CASE STUDY Implementing Quality Management in the Textile Industry in Pakistan 304‚ 3rd Floor‚ Eden Centre‚ 43 Jail Road Lahore – Pakistan Ph: (+92 42) 7563645-7562260 Fax: 7552656 E-mail: piqc@brain.net.pk; Web Site: http:///www.piqc.com.pk PAKISTAN INSTITUTE OF QUALITY CONTORL © Pakistan Institute of Quality Control – (ICQI’1998) 1 Implementing Quality Management in the Textile Industry in Pakistan by Asif Hussain Group General Manager Quality Assurance & H.R. Development
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