Quality Management Recommendation ISO 9001:2008 Customized Balanced Score Card Proposal DATE | 19/10/2012 PLACE | THE HAGUE Preface In the Academic Year 2012/2013 our team of four students was assigned to audit a case hotel as part of the Quality Management module. The course consists of different stages: in the Analysis Phase the main task is to get relevant information through lectures (theoretical background‚ practical interview skills) and interviews with the representative Management
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Quality Assurance in Construction The importance of Quality Assurance is based on the principals of getting things right first time. By implementing‚ maintaining‚ reviewing and continually improving a Quality Assurance System a company can achieve and reap the benefits of having such a system in place. Quality Assurance exists because of the degree of dissatisfaction experienced by the industry’s clients over a long period‚ combined with a growing impatience by some of their advisers to achieve
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Michael Angelo Castor Malate 7 Cadiz St.‚ Intercity Homes Cupang‚ Muntinlupa City 1771 +63 (917) 831 0223 • mcmalate@gmail.com ------------------------------------------------- OBJECTIVE: To find a challenging position to meet my competencies‚ capabilities‚ skills‚ education and experience. ------------------------------------------------- PERSONAL INFORMATION: Nationality: Filipino Birth date: 23 February 1985 Gender: Male -------------------------------------------------
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of the ideas and theories developed by thought leaders and include: C h a p t e r 4 : Q u a l i t y I m p r o v e m e n t 67 • PDCA/PDSA; • Associates for Process Improvement’s (API) Model for Improvement; • FOCUS PDCA; • Baldrige Criteria; • ISO 9000; • Lean; and • Six Sigma. Shewhart Cycle/PDCA or PDSA Cycle As discussed earlier‚ in the 1920s‚ Walter Shewhart developed the PDCA cycle used as the basis for planning and directing performance improvement efforts. Since the creation of the
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Narrative Report Last August 23‚ 2012‚ Thursday‚ We‚ the 4th year students of Bs in Accounting Technology in UM Panabo Campus under the subject of Management 15 with the description “Production and Operation Management” had an in- plant trip in Davao City‚ mainly in Holcim (Philippines) Inc. and Coca- cola Bottlers Philippines‚ Inc.‚ as a requirements to this subject and this was under the advisory of Prof. Neri J. Gumban. Our first trip was in the Holcim (Philippines) Inc. - Davao Plant
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Chapter 2: Foundations of Quality Management TRUE/FALSE 1. Deming laid out a “quality improvement program” for companies such as Ford‚ GM‚ and Procter & Gamble‚ when invited to work with them to improve their quality. ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-Head: The Deming Philosophy KEY: Bloom’s: Knowledge 2. Unlike other management gurus and consultants‚ Deming defined and described quality precisely. ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-Head:
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quality assurance in construction: a practical guide to ISO 9000. London‚ UK: E & F Spon. Crosby‚ P.B. (1979). Quality is Free: The Art of Making Quality Certain. New York: New American Library. Crosby‚ P.B. (1984). Quality without tears. New York: McGraw Hill. Deming‚ W.E. (1982). Quality Production and Competitive Position. Massachusetts Institute of Technology‚ Center for Advance Engineering Study‚ USA. Feigenbaum‚ A.V Giles‚ R. (1997). ISO 9000 perspective for construction industry in the UK
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AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724 AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL MARKS: 80 SUB: TOTAL QUALITY MANAGEMENT N.B.: 1) All questions carries equal marks. 1. Which of the gurus would be the father of quality control? Which had the greatest impact on management? Which is noted for robust design? 2. Write your personal philosophy or creed? 3. List and explain the six most important factors that influence consumer purchases? 4. What
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| CONSTRUCTION FIRMS TO SEEK ISO CERTIFICATION BEFORE DOING BUSINESS WITH DPWH October 26‚ 2010 | | | | Allegations on substandard DPWH projects shall be a thing of the past. This is after DPWH Secretary Rogelio L. Singson issued three (3) Department Orders for compliance of private construction and consultancy firms doing business with DPWH to ensure the quality of DPWH projects. In his DPWH Department Order No. 49‚ Secretary Singson requires Large “A”‚ Medium “B”‚ and Medium “A” contractors
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Requirements for Registration of Pharmaceuticals for Human Use‚ 9 November: ICH. pp 1-19 ICH (2008) ‘Quality Risk Management Q9’ ISO (2010) ‘Discover ISO: ISO’s origins’‚ ISO‚ [online] Available at: http://www.iso.org/iso/about/discover-iso_isos-origins.htm Accessed: June 16‚ 2010 ISO (2010) ‘ISO9001-What Does it Mean in the Supply Chain’‚ ISO‚ [online] Available at: http://www.iso.org/iso/9001supchain.htm Accessed: June 19‚ 2010 Korngold‚ A. (2006) ‘Developing Visionary Leaders’‚ Leader to Leader‚ 40‚ pp45-50
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