Author : Low Hong Rui USE CASE NAME | Generate invoice | Actor | Call center | Description | Describe the process call center generate a formal invoice copies for customers‚ delivery staff and company record. | Normal course | 1. This use case is describing process of call center generate a formal invoice for customer‚ delivery staff and company record purposed. 2. The customer copies of invoice will include information’s such as invoice number‚ tracking code‚ order list‚ purchased
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today due to the high levels of fraud that is being committed out there. Imagine going to a bank and someone left their computer unlocked for others to gain information to. If your personal information was on that screen and someone else took down or noted your social security number or date of birth‚ it would make you feel really leery about doing business with that bank. At my employer we are forced to lock our computers before we leave our desks. It is being monitored by video review and we
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Psychological Approach to “Everyday Use” The psychological approach was developed by Sigmund Freud. He is the father of psychoanalysis. And his principal ideas are very essential to an understanding of literature and criticism. Freud compared the mind to an iceberg‚ of which only a small portion is visible; the rest is below the waves of the sea. When it comes to the elements of the psyche‚ Freud hypothesized that we have several psychic structures that make up the personality and clash with
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Police officers have the authority to use force to ensure that laws are upheld and public safety and security maintained. The granting of that authority carries with it an expectation that the individual police officers and their law enforcement organizations will be openly and publicly accountable for any use of force. Police use of force is officially sanctioned‚ but questions remain. What is a reasonable use of force? Why and under what circumstances is one type of force chosen over another? What
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Task 1: Research different functional areas‚ provide definitions of each of these functions: * Customer Servise Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Its importance varies by products‚ industry and customer; defective or broken merchandise can be exchanged
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internet we are progressing in every sphere of life as it not only makes our tasks easier but also saves a lot of time. Today internet is used for different purposes depending upon the requirement. Here in this very article we have mentioned then ten best uses of the internet. Here goes the list. 1. Communication CommunicationAt the moment the easiest thing that can be done using the internet is that we can communicate with the people living far away from us with extreme ease. Earlier the communication
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Insulin Dependent Diabetic. Called Mr D into the admission room to clerk patient in halfway through the admission. Mr D said he is not feeling very well. I stopped the admission asked the student to go and get me the glucometer machine from the recovery area. I checked Mr D observations all were in normal range. On the student return to admission room I asked the student if she had performed the blood sugar reading before. She replied‚ she had practice before as she was a third year student. As a mentor
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Functional Areas of Business There are many functional areas in business. In fact‚ each function has a manager role that helps with “coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively” (Robbins & Coulter‚ 2012‚ p. 8). Three of the functional areas are Marketing‚ Operational Management‚ and Accounting. With regard to areas in business‚ there are also functions in management that all areas follow. These functions consist of
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The Use of Force The Wichita Police Department’s policy and procedures on the use of force for its employees takes every measure of precautionary to ensure that the best method of force is used in making a lawful arrest. These policies and procedures go into great detail to inform officers when the use of force is necessary and how much force is needed. An officer of the WPD is justified in using force as long as they believe it to be necessary to effect the arrest and to defend one’s self or another
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Protective and risk factors behaviours of young people related to drug use. My health issue is drug use. Young teenagers goes through the phase of adolescence when they have to start making decisions relating to themselves and their health too. Sometimes this procedure of making decisions can be hard for them as there are protective and risk behaviours associated with it which they might or might not be aware of it and ignore it as most of the people do. Protective behaviours are those
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