to deal with the impatient customer‚ and how training the employees to treat this kind of customer‚ to make this professional and effective‚ we will use some useful tool and way‚ which including training need‚ training design‚ development and implementation‚ also‚ training outcomes and needs assessment will be mention. Customer service and good customer service: Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities
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than 450 active gangs made up of different races. In 2005 LA had 600 members that were white and only 11 gangs is from. But in LA there are 21‚790 members that are Hispanics and there are 264 gangs made up by Hispanics. The title of my main work is Always Running by Luis J. Rodriguez is about the gang in La and he lives in a struggle environment‚ racism occurs in his lifetime. Despite the school board’s recent sentiments regarding the lack of value that fiction provides‚ fiction should remain in the
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Diversity‚ Customer Behavior‚ Customer Loyalty‚ and Exceptional Service: I have learned that customer comments‚ good or bad should always be taken into consideration‚ addressed and handled appropriately. Comments can provide insight to the thought process of the customer and it could help improve not only the customer service department but the product as well. The success of a company relies on the customer. Relationship Building and Solving Customer Problems: Satisfied customers will remain
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The Customer is Always Right There is a popular saying in business‚ “The customer is always right.” Originally coined by Harry Gordon Selfridge‚ the original meaning suggests that “a company’s keenness is to put the customer first.”1 Ultimately this phrase indicates that businesses must be aware that their customers are the essence of their business. Without customers‚ the business would seize to exist. I concur with this philosophy as customers are the fundamentals to any business or organization
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Introduction: "The customer is always right" is a famous business slogan. The underlying truth behind this statement is recognizing that customers are the life blood for any business. Understanding the importance of good customer service is essential for a healthy business in creating new customers‚ keeping loyal customers‚ and developing referrals for future customers Important of Customer Service: Customer service is important because customer service does more than simply provide a means
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discussing the customer service policies a. A discussion about the usage of customer service policies(1.1) page 3‚4 b. A discussion about the evaluation of customer service policy(1.2) Task B Communication and information research a. Evaluation of the different communication methods(2.1) b. Analysis of the influence of customer perception by customer service provision (2.2) c. Assessment of sources of information on customer requirements
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Tragedies are mostly similar creatures. Whether it’s William Shakespeare’s Othello or Arthur Miller’s Death of a Salesman‚ a tragedy must abide by certain standards to be called a tragedy. Of course‚ it must be fatal; someone or something must die. Certain complexities like tragic flaws or foreshadowing may also appear. Irony plays a key part and takes many forms‚ including tragic‚ dramatic‚ or cosmic irony. There is‚ however‚ another necessary mechanism to create a solid‚ working tragedy: hamartia
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technology that surrounded the hotel‚ from the Wi-Fi connection both in the public area and in the bedrooms and the docks in the bedrooms are just the highlight of the avant-gard technology that the Aloft is driving. AC 1.1 Discuss reasons for using customer service policies in your business organisation. Aloft London Excel does anything that the guest can sense and will become part of his/her experience
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It is no secret that some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and
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These days‚ there is an issue about whether people should always tell a truth. Some people strongly argue that it is very important not to tell a lie to friend or family to keep good relationship because they believe truth is bridge that connects between people. It is undeniable that truth is important‚ however‚ I believe telling a lie plays as significant role as telling a truth. It is implausible for people to tell a truth every time. I think people should know telling a lie is also sometimes beneficial
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