“MARKETING STRATEGIES OF IBM GLOBAL SERVICE INDIA” A Study Project Report Submitted in partial fulfillment of the requirements for the Award of degree of Bachelor of Business Administration 2010-2013 Submitted By: Under the Guidance of: Garima Tandon Ms. Swati Wadhwa 01119301810 (Assistant Professor) GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY Kasturi Ram College Of Higher Education‚ Narela Student Undertaking This is
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established companies‚ like IBM‚ find it so difficult to build successful and sustainable new businesses? Evaluate IBM’s approach to leading mature‚ high growth‚ and emerging business opportunities. What are the organization design and leadership models required to manage each type of business? How should a company like IBM (or AT & T‚ for example) manage the innovation process? What challenges did Sam Palmisano face as he assumed control of IBM in March 2002? Can a company like IBM (or AT & T) be organized
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Transforming into Divisions 5 Emerging Business Opportunity at IBM 5 Organizational Evolution and Adaptation 7 Horizon 1: 7 Horizon 2: 7 Horizon 3: 8 Selection Criteria for Staff: 8 Porter 5 forces 9 Conclusion: 10 Bibliography 12 Exhibits 13 Process Of Innovation 13 POTER 5 Forces 14 Executive Summary: The IBM cooperation was founded in the year of 1911 and for many years‚ it was the world’s leading computer company. Over all of these years‚ IBM grew constantly‚ but suddenly in 1991‚ the company stopped
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Title: Case # 15 The Fall of IBM and Case #16 IBM in 2009 Objective To be the world’s leading mainframe and software Service Company that offers its customers professional innovative services that deliver value by providing them with state of the art solutions that leverage IBM’s industry and business process industries. Problems During the mainframe system era‚ IBM’s competitors began selling cheaper and high performing IBM compatible central processing units that posed a threat
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IBM CASE STUDY - DECADE OF TRANSFORMATION The IBM’s rise to the top and its abrupt fall followed by its decade of transformation‚ boldly highlights the importance of a solid strategy IBM was the synonym for greatness and profitability during early 1990’s but the lack of company’s ability to foresee into the future & its internal issues cost the company bigtime.It registered its first loss during 1991 mainly due to its inability to adopt to the customer centric PC industry. Phase 1: Incremental Improvement
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the accelerating media industry‚ discovering relevant business insights within the chaos of available information can lead to substantial competitive advantage". 2. Explain why it might be useful to have detailed Web site metrics like those IBM provides. It is helpful to have detailed Web site metrics because it allows the company to see customer behaviors and in turn be able to make business decisions based on the data. Collecting data‚ connecting the data together and leveraging it. That
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16 [pic] International Business Machines is a multinational company which is involved in the development of Information Technology infrastructure along with providing solutions to IT issues. It also undertakes research for new technologies‚ both software and hardware and thus transforming them into new products. IBM was incorporated in the State of New York on June 16‚ 1911 as the Computing-Tabulating-Recording Co. (C-T-R). In 1924‚ C-T-R adopted the name International Business Machines
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The Wisdom of My Crowd: Motivation and Audience in Enterprise Social Tagging Jennifer Thom-Santelli Cornell University‚ HCI Group 301 College Avenue Ithaca‚ NY USA 14850 +1 607 255 7826 Michael J. Muller IBM Research One Rogers Street Cambridge‚ MA USA 02142 +1 617 693 4235 jt17@cornell.edu michael_muller@us.ibm.com ABSTRACT Social tagging systems allow users to share resources categorized according to community-generated tags. These systems serve to organize personal information
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YAHONG LI JIANGYONG LU ZHIGANG TAO SHANG-JIN WEI FOXCONN V BYD (A): COMMERCIAL ESPIONAGE OR LEARNING BY HIRING? Teaching Note Synopsis Foxconn International Holdings Limited (“Foxconn”) is the world’s largest contract manufacturer of mobile phones. Its competitor‚ BYD Company Limited (“BYD”)‚ entered the market in 2003 and has initiated a learning-by-hiring strategy by actively recruiting workers from Foxconn. In May 2006‚ Foxconn first discovered a leakage of its trade secrets to BYD through
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basis of experience obtained throughout the internship period. Primary source of this report preparation is the observation and personal experience in course of the involvement in the banking activities in the Maitidevi branch of Citizens Bank International Limited (CBIL)‚ as an intern. The major part of internship was spent in the Customer Service Department (CSD) and rest time in the other departments such as credit department of Maitidevi branch. Customer service is the front desk of any organization
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