신제품마케팅 조별 사례 발표 Starbucks : Delivering Customer Service Contents • • • • • • • Case Summary Company Background The Starbucks Value Proposition Delivering on Service Caffeinating the World Starbucks’ Market Research: Trouble Brewing? Rediscovering the Starbucks Customer • Suggestion Case Summary • > 5% ann. sales growth during 11years in a row (~2002) • close to a recession-proof product (Howard Schultz) • Lack of strategic marketing group and customer relationship management : Overlooking
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External and Internal Environmental Analysis “Environmental scanning is the internal communication of external information about issues that may potentially influence an organization ’s decision-making process” (Albright‚ 2004‚ p. 34). For organizations like Fresenius Medical Care‚ a worldwide company‚ the awareness of external environmental factors is vital to maintain competitive on the dialysis industry. Even though there are multiple external factors to analyze‚ in recent years the government
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Internal and External Analysis of Subway STR 581 Carlos Pineda June 9‚ 2014 Internal and External Analysis of Subway Subway’s mission is: “Delight every customer so they want to tell their friends – with great value through fresh‚ delicious‚ made-to-order sandwiches‚ and an exceptional experience.” Subway’s franchise vision is to be the number one Quick Service Restaurant (QSR) franchise in the world‚ while delivering fresh‚ delicious sandwiches and an exceptional experience. Subway has
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Chevrolet - Internal and External Factors On November 3‚ 1911‚ Swiss race car driver and automotive engineer Louis Chevrolet co-founded the Chevrolet Motor Company in Detroit with William C. Durant and investment partners William Little and Dr. Edwin R. Campbell and in 1912 Internal and External Factors Many external and internal elements affect the way in which companies are controlled. Chevrolet‚ among the Large 3 Automobile Producers in the United States of America. Globalization‚ technology
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Distinguish between internal and external environment of business and in each case explain five components of the environment. The term business‚ in economic sense means human activities which are performed with the objectives of earning profits. Human activity for earning profit may be in the form of production‚ extraction or purchase of goods for sale. It is expected of business to provide goods and services to the society in an effective manner. Thus‚ in today’s competitive environment‚
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External/Internal Factors Paper There are many external and internal factors that impact the planning functions of management. We must all be mindful of these factors because they could have an enormous impact on organizations productivity. The process of assessing the external and internal factors that an organization will face can be vital to the planning function of management. One must determine a set of issues and constraints and then list the assumptions that will impact the implementation
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Internal & External Factors The four functions of management are planning‚ organizing‚ leading‚ and controlling. Planning occurs within these functions of a business‚ and it helps to deliver strategic value. Organizing builds a dynamic organization and leading helps to mobilize people. Controlling is part of learning and changing as an organization grows. All four functions of management are key to effective management. Internal and external factors influence the decision-making process which in
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One of the leading companies in phone‚ internet and cable television today is AT&T. Internal and external factors affect this company everyday yet the four functions of management still have to be carried out. The major five factors that affect the functions of management are globalization‚ technology‚ innovation‚ diversity‚ and ethics. However‚ managers can still use delegation to impact the factors of management. AT&T (American Telephone & Telegraph) is the largest supplier globally of telephone
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Internal and External Recruitment The recruitment is not just about hiring new employees to the organization. Human Resources is also partially responsible for the motivation and career development of employees and the internal recruitment is one of the best tools for employees‚ who want to build their own career path in the organization. The recruitment process should not distinguish among job candidates generally. But in the reality‚ the organization has to set the rules for the internal recruitment
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package delivery company to service every address in the 48 adjoining United States. By 1988‚ packages and documents were delivered to 175 countries. Success of this magnitude requires active management. Leaders must analyze and understand all internal and external factors affecting stakeholders. Globalization‚ technology‚ innovation‚ diversity and ethics all impact decision-making. Through delegation‚ goals to assess and manage these factors become attainable. Management Functions The four functions
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