"Internal environment of singapore airline" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 1 of 50 - About 500 Essays
  • Satisfactory Essays

    Singapore Airlines

    • 540 Words
    • 3 Pages

    CASE 3: STRATEGIC CHOICES AT THE SINGAPORE AIRLINES GROUP Strategic Management and strategic Competitiveness Productivity Enhancement 1) Deployment of Technology 2) Total Involvement 3) Incentives The External Environment A) General Environment 1) Demographic • Malaysian Airlines (regional competitor)‚ which is geographically closed to Singapore‚ were imitating SIA’s strategy (threats) 2) Economic • Global financial crisis – reduced demand

    Premium Airline Singapore Airlines Malaysia Airlines

    • 540 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Singapore Airlines

    • 1170 Words
    • 5 Pages

    Introduction Singapore Airlines (SIA) has developed into one of the most respected travel brands around the world. Its mission statement: "Singapore Airlines is a global company dedicated to providing air transportation services of the highest quality and to maximizing returns for the benefit of its shareholders and employees". Singapore Airlines has grown from a regional airline into one of the world ’s leading carriers. They have a young‚ efficient fleet‚ an educated staff attuned to quality‚

    Premium Singapore Airlines Airline Malaysia Airlines

    • 1170 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Singapore Airlines

    • 1093 Words
    • 5 Pages

    Strategic Issues in the Airline Industry and the Role of Singapore Intl. Airlines The Economic and Strategic Issues of Airlines in a Regulated World Airline is a highly regulated industry in every country. Domestic air-routes are preserved for the domestic airlines only. This regulatory constraint effects success of an airline a lot. In the scenario‚ technological advancement in the airline industry can not provide desired benefits to the airline company because it can not compete effectively

    Premium Airline

    • 1093 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Singapore Airline

    • 2149 Words
    • 9 Pages

    | | |Assignment Cover Sheet | |Lecturer’s Comments Form

    Premium Singapore Airlines Airline Flag carrier

    • 2149 Words
    • 9 Pages
    Better Essays
  • Good Essays

    Singapore Airline

    • 778 Words
    • 4 Pages

    Singapore Airlines’ strategy Singapore Airlines is positioned as a premium carrier with high levels of innovation and excellent levels of service‚ and has made a strategic choice of giving priority to profitability over size. The internal organizational practices outlined in this paper‚ such as continuous people development and rigorous service design are key aspects of operationalizing and sustaining this positioning and strategic choice. At the corporate level‚ SIA follows a strategy of

    Premium Singapore Airlines Airline

    • 778 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Singapore Airline

    • 2340 Words
    • 10 Pages

    attrition. After the Singapore Girls start flying‚ they are carefully monitored for the first 6 months‚ through a monthly report by the in-flight supervisor. At the end of the probationary period‚ 75% get confirmed‚ around 20% get an extension of probation and 5% leave. Senior managers at SIA believe that everyone‚ no matter how senior‚ has a training and development plan with clear goals. The famous ‘‘Singapore Girl’’ undergoes training for 15 weeks‚ longer than any other airline and almost twice as

    Premium Singapore Airlines

    • 2340 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    Singapore Airlines

    • 521 Words
    • 2 Pages

    CASE PREPARATION : SINGAPORE AIRLINES 1. WHAT IS THE ‘SERVICE CONCEPT’ OF SINGAPORE AIRLINES?Singapore Airlines handles a strategy of Service Excellence which means they have to deliver an outstanding service to their customers all the time and on every aspect of the flying-experience. Furthermore they want to provide this high quality service in a safe‚ reliable and economical way‚ so this excellence also has to be cost-effective. Singapore Airlines understands that to give their customers the

    Premium Singapore Airlines Customer service Management

    • 521 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Singapore Airlines

    • 275 Words
    • 2 Pages

    Singapore Airlines (SIA) began in 1947 as Malayan Airlines in a joint venture between the Malaysia and Singapore governments. However‚ due to political disagreements between Singapore and Malaysia in 1965‚ the two governments agreed to set up separated airlines‚ resulting in the formation of two bodies namely‚ Singapore Airlines and Malaysian Airlines System. Thus‚ Singapore Airlines was established in 1972 after the Republic of Singapore’s Independence from the Malaysia Federation. Singapore

    Premium Singapore Airlines Singapore

    • 275 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Singapore Airlines

    • 330 Words
    • 2 Pages

    Singapore – one of the fastest growing economy and Asia’s commercial capital is the host to a wide array of brands. These brands belong to many different industries; It is a home to brands which have originated in other countries as well as brands which have been born in this country itself. One particular brand that has really caught my interest belongs to the aviation industry. This company has been known for is amazing hospitality‚ courteous crew and one of the best inflight services. This company

    Premium Flight attendant Singapore Airlines

    • 330 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Singapore Airlines

    • 7265 Words
    • 30 Pages

    emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review

    Premium Service system Service Customer service

    • 7265 Words
    • 30 Pages
    Powerful Essays
Previous
Page 1 2 3 4 5 6 7 8 9 50