Origin of the Report This report is prepared as an internship report which is a mandatory requirement for successful completion of BBA program under University of Rajshahi and which aims to reflect the professional view of real world working environment. This internship report is required to submit after fulfilling 90 days of working experience in an organization as a trainee. I got proper supervision of my academic supervisor A K M Abdul Mazid‚ Professor‚ Department of Finance and Banking‚ University
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Report On Customer Service in Telecom Sector (A case study on Banglalink) Course code: BUS 214 Course Title: Business Communication Submitted to Mr. Tanvir Ahmad Torophder Course Instructor Submitted by Group Name: The LEGENDS of BBA |Name |ID |Md. Ahadujjamanrony 1001010131 |Faglul Karim Raihan
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Abstract The purpose of this study was to identify the training needs among employees of Public sector bank. In the current dynamic business environment training has become indispensable. The biggest challenge of human resource managers is to train the employees to produce desired results. In the cyclical process of training‚ training needs analysis is the first step which analyses the areas where training is essential. Total 100 respondents responded to the pre-tested questionnaire‚ for which Cronbach’s
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Running head: Customer Relationship Management Systems Customer Relationship Management Systems Author Note: This paper was prepared for Introduction to Information Systems‚ Fall 2013 Abstract Customers have become increasingly aggressive in their demands for superior quality‚ but also for quick to respond service. Customer relationship management is the response to this growing need. In this paper‚ we will learn about the different types of CRM systems‚ their
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SCM IN BANKING SECTOR 1 PRESENTATION FLOW Service Industry – Features SCM in Service Industry Banking Industry – Overview Problem Statement Objectives for FY2010 Retail Banking (Liquidity and Credit Management) Credit Card Delivery Mechanism Corporate Banking HNI Banking 2 UNIQUE FEATURES OF SERVICE INDUSTRY The customer – a participant in the service process Simultaneous production and consumption Perishability Limited Scale Economies Labor Intensiveness
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choice but to attract the foreign investment‚ as an engine of dynamic growth especially in view of fast paced movement of the world forward Liberalization‚ Privatization and Globalization. Limits for FDI FDI in the banking sector has been liberalized by raising FDI limit in private sector banks to 74 per cent under automatic root including investment by foreign investment in India. The aggregate foreign investment in a private bank from all sources will be 74 per cent of paid-up capital of the bank
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problems pertaining to the security of information assets. They offer customer-focused services by influence on our real-world practice and knowledge in best-of –breed technologies and this has been affected in an outstanding consulting track record in government‚ financial situation and telecommunication sectors. They performing as a reliance advisor to their corporate clients‚ serving them plan‚ apply and evaluate security management approaches focused on people‚ progression and information system
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Management Information Systems in Banking Hubert Van de Vyver Kiev‚ 1-2 June 2006 This project is funded by the European Union and implemented by ING Institutional & Government Advisory Copyright © 2005 by ING Institutional & Government Advisory Services B.V. Introduction • Use and manage information systems to revitalize business process • Improve business decision making with information technologies • Gain competitive advantage on the market Management Information Systems in Banking - 1 Introduction
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INDIAN BANKING SYSTEM: THE CURRENT STATE & ROAD AHEAD ANNUAL SURVEY September 2006 [pic] Federation of Indian Chambers of Commerce & Industry Federation House‚ Tansen Marg‚ New Delhi – 110 001 Executive Summary India’s banking sector is growing at a fast pace. It has become one of the most preferred banking destinations in the world. Indian markets provide growth opportunities‚ which are unlikely to be matched by the mature banking markets around the world. FICCI conducted a survey
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Singh Saurabh Singh HRM in Banking Sector TABLE OF CONTENTS 1. Overview of Banking Sector.......................................................................4 2. Challenges faced by Human Resource Managers in banking sector...........8 3. Study of prominent banks in Indian Banking Sector..................................13 4. Comparison Of Policies In Public Sector and Private Sector Banks............36 1.Overview of Banking Sector: A bank is a financial institution and
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