Contents: 1. Service Level Agreement i. Statement Of Intent ii. Objectives of Service Level Agreement iii. Period of Agreement iv. Review Procedure v. Representatives vi. Reference Documents vii. Service Level Monitoring viii. Complaints 2. Software Support Customer’s Responsibilities i. Functional Overview ii. Hours of Operation iii. Response Times iv. Priority Level Response Times v. Support Available 3. SunGard Responsibilities i. Functional Overview ii. Hours of Operation iii
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LEVEL OF DIFFICULTY IN PROFESSIONAL SUBJECTS AND ACADEMIC PERFORMANCE AS PERCEIVED BY THE 4TH YEAR BSIT AND BSIS STUDENTS OF UC-BANILAD CAMPUS FOR THE FIRST SEMESTER SCHOOL YEAR 2012 – 2013 ___________________________________________________ An Undergraduate Thesis Presented to the Faculty of the College of Computer studies University of Cebu – Banilad Cebu City ___________________________________ In partial fulfillment of the Requirement in Research 1 (Introduction
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A service-level agreement (SLA) is a part of a service contract where a service is formally defined. In practice‚ the term SLA is sometimes used to refer to the contracted delivery time (of the service or performance). As an example‚ Internet service providers and telcos will commonly include service level agreements within the terms of their contracts with customers to define the level(s) of service being sold in plain language terms. In this case the SLA will typically have a technical definition
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Multi-level marketing Multi-level marketing (MLM)‚ also known as Network Marketing‚ is a business-distribution model that allows a parent company to market its products directly to consumers by means of relationship referrals and direct selling. Independent‚ unsalaried salespeople of multi-level marketing‚ referred to as distributors (or associates‚ independent business owners‚ dealers‚ franchise owners‚ sales consultants‚ consultants‚ independent agents‚ etc.)‚ represent the parent company
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Levels of Processing and memory The aim of the experiment is to investigate (a) whether level of processing (IV1) affects memory for words‚ (b) whether the intention to learn (IV2) has an effect upon memory and whether an effect of level of processing on memory for words is dependent upon intentionality of learning (IV1xIV2)‚ i.e. Is there an interaction effect? Levels of Processing is an influential theory of memory proposed by Craik and Lockhart (1972) which rejected the idea of the dual store
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המחלקה להנדסת חשמל ומחשבים Faculty of Engineering Science Dept. of Electrical and Computer Engineering ’פרויקט ההנדסי שנה ד Fourth Year Engineering Project דו"ח מכין ( תהליך תכנון מודל בHLS ) בהשוואה לתהליך תכנון מסורתי בHDL High Level Synthesis (HLS) compared to traditional HDL design flow approach Project number: Students (name & ID): Supervisors: s-2013-088 / p-2013-033 Lior Eckstein 036697076 Ron Sherf 037099207 Dr Shlomo Greenberg Mr. Idan Hahn Mr. Yaniv Fais :מספר הפרויקט
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Effects of Audio Texts on the Acquisition of Secondary-Level Content By Students with Mild Disabilities TABLE OF CONTENTS Þ Problem Statement¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K3 Þ Background¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K.4 Þ Variable Definitions¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K4 Þ Level of Measurement¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K..6 Þ Research of Design¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K...7 Þ Data Collection¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K
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A: so‚ tell me about you new house. How is it different to your old one? B: well‚ first of all‚ it’s much bigger. It has the same number of rooms‚ but each room is larger. We also have a larger garden‚ which our dog loves‚ of course! A: so‚ it’s a three-bedrooms detached house? B: yes. One bedroom is for my wife and i. there’s another for our daughter. My wife wants to use the third one as a guest room‚ but I’d like to make it into a study. Our daughter is also keen on making it a study‚ so that’s
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w w w e tr .X m eP UNIVERSITY OF CAMBRIDGE INTERNATIONAL EXAMINATIONS GCE Advanced Subsidiary Level and GCE Advanced Level e ap .c rs om MARK SCHEME for the October/November 2009 question paper for the guidance of teachers 9706 ACCOUNTING 9706/42 Paper 42 (Problem Solving – Supplement)‚ maximum raw mark 120 This mark scheme is published as an aid to teachers and candidates‚ to indicate the requirements of the examination. It shows the basis on which Examiners were instructed to award marks.
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IPR‚ BIOSAFETY & BIOETHICS RECOMMENDED BIOSAFETY LEVELS FOR INFECTIOUS AGENTS AND INFECTED ANIMALS Submitted By PARIDHI SINGHAL MT/BT/1001/2010 Department of Biotechnology RECOMMENDED BIOSAFETY LEVELS FOR INFECTIOUS AGENTS AND INFECTED ANIMALS INTRODUCTION CDC describes four biosafety levels (BSLs) which consist of combinations of laboratory practices and techniques‚ safety equipment‚ and laboratory facilities. Each combination is specifically appropriate for the operations performed‚ the
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