INTERCULTURAL COMMUNICATION LEARNING OBJECTIVES: • • • • To understand the intercultural nature of business communication To appreciate intercultural communication as communication shaped not only by national cultures‚ but also by other cultural dimensions such as ethnicity‚ gender and social class To heighten your awareness of differences in communication styles across cultures To develop positive attitudes towards people from different cultural groups The Roseto Story Roseto
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different languages and different environment in cultures. Intercultural communication take place within areas of business‚ military‚ science‚ education‚ media‚ entertainment‚ tourism but also of immigration brought about by labor or political conflicts (http://www.immi.se/intercultural/). The impact of competence communication and the effects of various type of communication in intercultural communication. Introduction Intercultural communication can be viewed in various contexts‚ it can be
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Recognizing cultural differences when you write or speak with someone from another culture‚ you encode your message using the assumptions of your own culture. Members of your audience decode the message relating to the assumptions of their culture. So your meaning may be misunderstood. The greater the difference between cultures‚ the greater the chance for misunderstanding. Cultural differences are listed in four categories: Contextual‚ Legal and Ethical‚ Social‚ and Nonverbal. Cultural context
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has become a part of our nature to interact with others from different backgrounds‚ considering how diverse today’s society is. The way we behave and the attitudes we form towards those of different cultures is called intercultural competence. With respect to Assessing Intercultural Competence‚ it also relates to those that interact with different cultures‚ regardless of the location itself (Deardorff‚ 2011). I’d like to consider myself fairly well at being interculturally competent. I am confident
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Being a competent intercultural communicator is being able to utilize the six dialectic of intercultural communication during communication practices. Dialectic refers to a method of logic based on the principle of idea generating its opposite‚ leading to a reconciliation of the opposites (Martin and Nakayama 77). These dialectics include cultural-individual‚ personal-contextual‚ differences-similarities‚ static-dynamic‚ history/past-present/future‚ and privilege disadvantage dialectics. Using these
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culture has a deep impact on our thoughts and behaviors. Since each culture has its distinct aspects‚ intercultural communication can be the cause of conflict and disorder. There are three main issues which are at the root of the problem of intercultural miscommunication : language as a barrier‚ cultural diversity and ethnocentrism. I will analyze these three notions in situations in which intercultural communication is frequent such as : the workplace‚ the classroom and vacation trips.
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Introduction to Intercultural Communication Intercultural communication is of importance to international businesses as it examines how people from different cultures‚ beliefs and religions come together to work and communicate with each other. Demands for intercultural communication skills are increasing as more and more businesses go global or international. They realize that there are barriers and limitations when entering a foreign territory. Without the help of intercultural communication
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occur‚ resulting in a growing diversity at the workplace. As this trend takes place between cultures‚ breakdown in communication is inevitable. This is known as the barriers to intercultural communication. These barriers hinder effective communication and hold back globalization of the world. Seven barriers to intercultural communications have been identified and will be further discussed. The following barriers consist of Anxiety; Assuming Similarity Instead of Difference; Ethnocentricity; Stereotypes
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Intercultural Sensitivity Scale Below is a series of statements concerning intercultural communication. There are no right or wrong answers. Please work quickly and record your first impression by indicating the degree to which you agree or disagree with the statement. This scale should be completed before and after the spring academy. Please fill it in and send it right away. Thank you for your cooperation. |5 = strongly agree |
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Strategies to Promote Effective Intercultural Communication Doing business abroad is definitely not an easy job these days. Along with other business skills international businesses also require a complete set of communication skills for effective intercultural business communication‚ failing which can cost your business both financially and morally. However‚ with a few simple techniques any business can fine-tune their communication skills with their international clients. First of all it has
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