Supply chain management (SCM) is the management of an interconnected or interlinked between network‚ channel and node businesses involved in the provision of product and service packages required by the end customers in a supply chain.[2] Supply chain management spans the movement and storage of raw materials‚ work-in-process inventory‚ and finished goods from point of origin to point of consumption. It is also defined as the "design‚ planning‚ execution‚ control‚ and monitoring of supply chain activities
Premium Supply chain management
warehouse Case : Continental Airlines Flies High with its Real-time Data Warehouse As Business Intelligence (BI) becomes a critical component of daily operations‚ real-time data warehouses (DW) that provide end users with rapid updates and alerts generated from transactional systems are increasingly being deployed. Real-time data warehousing and BI‚ supporting its aggressive Go Forward business plan‚ have helped Continental Airlines alter its industry status from “worst to first” and then
Premium Data warehouse Airline Continental Airlines
Enterprise Resource Planning Systems 1 Problems with Non-ERP Systems In-house design limits connectivity outside the company Tendency toward separate IS’s within firm lack of integration limits communication within the company Strategic decision-making not supported Long-term maintenance costs high Limits ability to engage in process reengineering 2 Traditional IS Model: Closed Database Architecture Similar in concept to flat-file approach data remains the property of the application
Premium Enterprise resource planning Business intelligence Data warehouse
The Customer relationship management (CRM) is about the management of the clientele‚ their records and their relation and to use this data to further develop the customer relation policies and management decisions. Basically the CRM is the integration of people‚ technology and the business process in the quest to protect the existing clientele and provide the pragmatic opportunities to further enhance the circle of satisfied and loyal customers. The CRM is the catalyst that provides useful help
Premium Customer relationship management
2010:111 CIV MASTER ’S THESIS Customer Relationship Management Jens Berfenfeldt Luleå University of Technology MSc Programmes in Engineering Industrial Business Administration Department of Business Administration and Social Sciences Division of Industrial marketing and e-commerce 2010:111 CIV - ISSN: 1402-1617 - ISRN: LTU-EX--10/111--SE "If growth is what you ’re after‚ you won ’t learn much from complex measurements of customer satisfaction or retention. You simply need to
Premium Customer relationship management
Coca-Cola Is Everything: SCM‚ CRM‚ Collaboration‚ You Name It If we told you that Coca-Cola has operating units in 50 countries around the world‚ you probably wouldn’t be surprised. If we told you that Coca-Cola had been in business for almost 125 years‚ you probably wouldn’t be surprised. So‚ you tell us… how many different beverages does Coca-Cola produce? 100? 500? 2‚000? Are you surprised yet? Worldwide‚ Coca-Cola produces an amazing 2‚800 different beverages. When an organization is that
Premium Coca-Cola Supply chain management Marketing
Business environment of CRM When a person or an organization entrusts with their investment or any kind of input then they are a “CUSTOMER”. Also the individual or the organization is customer of some individual or an organization. Now managing the relationship between these two parties is known as customer relationship management. Few examples to state would be: Tourist and government People and government Consumer and corporate The business environment affecting these two parties is of importance
Premium Marketing Customer relationship management Customer service
A Seminar Report on BUSINESS INTELLIGENCE Prepared by: Guided By: Arpan Solanki Prof.Yagnik A. Rathod 100410107063 Assistant professor TY C.E SVIT-VASAD Certificate
Premium Business intelligence Data warehouse
Oracle Business Intelligence: A Case Study Introduction We live in an everyday changing world where technology is constantly generating data and valuable information for organizations and communities‚ which is often overlooked or undervalued. Business Intelligence is a concept‚ accompanied by a set of tools and techniques that powers the use of data towards business strategies and goals already established. It enhances the use of technology for competitive advantage through better use of information
Premium Business intelligence Decision making Data warehouse
Vietnam ERP Market: Software Development? Business Case Contents: Introduction 1. Define the opportunity 2. Identify the alternatives 3. Gather data and estimate time frame 4. Analyze the alternatives 5. Make a choice and assess the risk 6. Create a plan for implementing your idea 7. Communicate your case Appendices References Introduction Company X is a medium-sized software development company that is experiencing a slowdown in business right now because of the global economic
Premium Marketing Enterprise resource planning Customer relationship management