Benchmarking: An International Journal Emerald Article: Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis Vineeta Nigam‚ Tripta Thakur‚ V.K. Sethi‚ R.P. Singh Article information: To cite this document: Vineeta Nigam‚ Tripta Thakur‚ V.K. Sethi‚ R.P. Singh‚ (2012)‚"Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis"‚ Benchmarking: An International Journal‚ Vol. 19 Iss: 2 pp. 219 - 238 Permanent link to this document: http://dx
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6AC004 Week 4 Seminar Activities . Answers to these activities should be prepared for the Friday session Activity 1 – Target Costing A company producing vacuum cleaners has conducted market research and has concluded that it can sell 150‚000 units( per year) with certain features at a price of £180 per cleaner. It is estimated that this model will have a 5 year life cycle‚ after which it will become obsolete. It will require an additional investment of £2‚750‚000 in equipment which will have
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techniques‚ imitative behavior‚ interpersonal learning‚ group cohesiveness‚ catharsis and existential factors. These therapeutic factors also play a large role in the evolution of the therapeutic group in The Schopenhauer Cure. While all of the above therapeutic factors are utilized throughout the book‚ the use of some specific therapeutic factors drew more attention than others: universality‚ instillation of hope‚ imparting information‚ cohesiveness‚ and catharsis. An example of when the therapeutic factor
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Importance of Quality Malcolm Baldrige Quality Award • Created by Congress in 1987 • Named after Malcolm Baldrige who served as Secretary of Commerce from 1981-1987 • Award is given annually to recognize US companies that excel in quality achievement and management • 3 Categories: manufacturing‚ service‚ small business • http://www.quality.nist.gov/Contacts_Profiles.htm ISO 9000 Standards • Voluntary standard that
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Glen and Maggie. With the siblings Tyrese and Sasha‚ and overall with everybody who was allowed to stay inside of the prison gates. In describing the level of cohesiveness I’d have to say they came together and worked together more than just a group would but almost as a family. So on a scale from 1-10 there level of cohesiveness was a 10. They had a common respect and trust amongst each other that over time grew along with them listening to each other and win win problem solving. Elements
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performance indicators (achievement against targets); goal theory; SMART (specific‚ measurable‚ achievable‚ realistic‚ time-bound) targets eg sales targets‚ growth targets‚ financial targets‚ waiting times‚ pass rates‚ punctuality‚ attendance; benchmarking Managing performance: probation; appraisal; supporting employees eg mentoring‚ monitoring‚ buddying; occupational health; managing workloads; delegating authority; responsibility; capacity; competence; autonomy; linking rewards to performance;
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Management – Total Quality Management (TQM) Management: A Practical Introduction - Fourth Edition; Brian K. Williams‚ Angelo Kinincki‚ McGraw-Hill Irwin; 2009 1.0 Management – Total Quality Management Quality means a product or service free of deficiencies‚ or the characteristic of a product or services that satisfy customer needs. Total quality management (TQM) is defined as a comprehensive approach – led by top management and supported throughout the organization – dedicated to continuous
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To be able produce professional managers capable of fulfilling strategic roles within business and government enterprises the need for the practice of operations management cannot be forgone. Operations management is very important in business operations since it forms the heart of the organisation by controlling the system of operation. Operations management deals with the design‚ operation‚ and improvement of the systems that create and deliver a firm’s primary products and services. Like
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9.35. What types of performance measures used by retailers? The performance measures used to evaluate retail operations will depend on the level of the organization where the resources the manager controls and the decision the manager is making. There are many factors that to be considered before a retailer evaluates the overall performance of a store. Thus‚ it is very difficult to use one single measure to evaluate the performance of a store. For example‚ a store manager could easily increase sales
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CHAPTER 9 : DO HAPPY WORKERS WORK HARDER? The effect of job satisfaction on work performance Michael Argyle In: Ruut Veenhoven (ed)‚ (1989) How harmfull is happiness? Consequences of enjoying life or not‚ Universitaire Pers Rotterdam‚ The Netherlands‚ ISBN nr. 90 257 22809 Summary Opinions about the consequences of happiness on work differ. There is no research on the effects of life-satisfaction on productivity but there is a lot of research on the link between job satisfaction and work
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