2.0 STUDY OF RELATED LITERATURES 2.1 FOREIGN STUDY 2.1.1 Hotel Swiss-Garden Kuala Lumpur The official website for Hotel Swiss-Garden is http://www.swissgarden.net/. The main functions of Hotel Swiss-Garden online reservation system are to provide hotel information and online room reservation. Visitors can get hotel information such as location of hotel‚ room rates‚ room description and hotel facilities. The reservation process required quest to fill their detail in reservation form. Reservation
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SERVICE OPERATIONS MANAGEMENT IN HOTELS-AN APPROACH TOWARDS QUALITY AND COMPETITIVENESS Introduction There is a growing body of literature that examines the impact that operations management has on the expectations and perceptions of customers as preliminary stages for creating customer loyalty (Armstrong et al‚ 1997‚ Johnston‚ 1999‚ Becker and Murrmann‚ 1999‚ Brady et al‚ 2001‚ Hope and Potter‚ 2006‚ and Hill‚ 2005). Therefore‚ the main purpose of this research project is to introduce the concept
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Loews’ training programs relate to the company’s business strategy? Loews hotels try to give customers high quality accommodation‚ impressive surroundings‚ personalized service‚ and thoughtful amenities for a luxurious experience. The hotels are aimed at providing “Four Diamond AND MORE” service. In their training programs‚ all of them are designed and performed according to one core that is to meet customers’ needs and provide high quality service. Although the content of the training is quite
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Housekeeping Exposure program is a part of practical training for subject GHOT3043 Housekeeping. To fulfill the task given‚ we are required to carry out practical training in EDC hotel in a group of four for two days. Our group went for practical training on 18th and 19th March 2016. Our shift was scheduled at 9am until 5pm on 18th and 7am until 3pm on 19th. The Supervisor divide us to work under housekeeping attendant. I have been assigned to work under Madam NorAishah. For the first day‚ we need
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fulfill credit hour I am required to undergo industrial training before graduation and the requirement to achieve degree in Accountancy and the requirement of institution. My industrial training program was started from 1st July until 18 December 2012. Industrial Training is one of the requirements for all degree students of University Sultan Zainal Abidin and it is also required for Bachelor of Accounting students. The industrial training supplies the student academic education in accounting courses
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INSTITUTIONAL TRAINING REPORT Done at ROOTS INDUSTRIES LIMITED COIMBATORE. Submitted in partial fulfillment of the requirement submitted for the award of the degree of B.Com(CA) Bharathiyar University‚ Coimbatore. By JAYADEV.J Reg.No : 042AC2076 Under the guidance of Mrs.USHA‚ M.Com.‚ M.Phil.‚ PGDCA.‚ Department of Commerce with Computer Applications SMS COLLEGE OF ARTS & SCIENCE ( Affiliated to Bharathiyar University ) Coimbatore – 641 010. CERTIFICATE This is to certify that this
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Particulars | Page | 1 | Problem Specification | 1 | 2 | Feasibility Study | 2 | 3 | Gantt Chart | 3 | 4 | Commercial Potential | 3 | * Introduction The aim of this project is to provide a distributed and automated system for hotel inventory management which facilitates the managers with less work‚ more visibility‚ easy decision making‚ improved efficiency and reliability. PROBLEM SPECIFICATION Problem specifications of our projects are discussed below Project Needs Advancements in
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SUMMER TRAINING REPORT Celebrating thirteen years in pursuit of excellence as a management education centre‚ GHS-IMR‚ Kanpur has truly surfaced as an active hub of talent for a wide array of recruiters. GHS-IMR‚ Kanpur has consistently featured among the elite Institutes of the country - as validated by independent surveys. This relatively young Institute has achieved such stupendous growth and recognition by inculcating in its participants a sense of commitment as well as zeal to question status
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Revenue Management WorkShop 1 Module Name: Planning 2011-2012 WS Objective After attending workshop 1 you should be able to: Provide examples of market segments and sub segments; Explain the relation between segmentation and revenue management; Describe the role of price fencing within revenue management; Describe various terms & conditions used within revenue management; Explain the relation between price‚ purchase conditions & availability; Explain the factors that influence
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DIGITAL COMPETITION RADISSON BLU In a world crammed with hotels that practically have the same look and feel‚ it often becomes really difficult for hotel brands to stand out from the crowd. The Rezidor Hotel Group called in our help to launch a digital summer campaign for Radisson Blu‚ a premium hotel brand that sets itself apart from the mass by focusing on a unique design and atmosphere in every single hotel across the world. We developed an online two-phase competition where we not only wanted
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