Case 9 Eastern Waves‚ Inc. Summary Mr. Patton‚ vice-president of purchasing for Code C‚ Inc.‚ is concerned about a price increase from a Malaysian supplier. Last summer Code C was celebrating a 60 percent cost reduction based on replacing their major specialty steel supplier with Eastern Waves‚ in Kuantan‚ Malaysia. Eastern Waves is a small steel manufacturing company in Malaysia. It has several plants in Malaysia and China and produces various downstream steel products such as angle steel
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SOME SUCCESS STORIES IN SUPPLY CHAIN MANAGEMENT Adriano O. Solis‚ Ph.D. Academic Advisor‚ NAPM El Paso Wal-Mart Stores Perhaps one of the most commonly cited success stories in supply chain management (SCM) is that of Wal-Mart Stores‚ Inc.‚ which reported total sales of $191.329 billion and a net income of $6.295 billion during the fiscal year ended January 31‚ 2001 (see www.walmartstores.com). These figures represent a 15.9% growth in total sales and a 17.1% increase in net income over
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OPERATIONS AND SUPPLY CHAIN MANAGEMENT Vol. 2‚ No. 3‚ September 2009‚ pp. 167-171 ISSN 1979-3561|EISSN 1979-3871 167 Managing Supply Chain Complexity in a Tea Manufacturing Company I Nyoman Pujawan* Department of Industrial Engineering‚ Sepuluh Nopember Institute of Technology‚ Kampus ITS Sukolilo‚ Surabaya 60111 Indonesia E-mail: pujawan@ie.its.ac.id Mahendrawathi Er Department of Information Systems‚ Faculty of Information Technology‚ Sepuluh Nopember Institute of Technology‚ Kampus
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Environment Bus. Strat. Env. 17‚ 260–271 (2008) Published online 20 July 2006 in Wiley InterScience (www.interscience.wiley.com) DOI: 10.1002/bse.527 Sustainable Supply Chain Management in Tourism Xavier Font‚* Richard Tapper‚ Karen Schwartz and Marianna Kornilaki Leeds Metropolitan University‚ UK ABSTRACT Sustainable supply chain management (SSCM) encapsulates the trend to use purchasing policies and practices to facilitate sustainable development at the tourist destination. Most research has focused
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PRACTICE EXAM 1 First Name _________________________________ Last Name ---------------------------------MATH 1013 _____________________________________________________________________________________________________ SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question. Provide an appropriate response. 1) IRS guidelines state that a married person under 65 years of age who can be claimed as a dependent on another person’s tax return must file a
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Mango ’s fast growth fueled by supply chain and focus Marcel Planellas‚ secretary general of the Esade business school‚ describes the Mango fashion retail chain‚ as “gazelle-like‚” because it has grown so quickly. The fashion retail chain opened its doors in 1984 when two brothers‚ Isaac and Nahman Andic launched the first Mango store in Barcelona. Less than 25 years later‚ there are 1‚114 Mango stores on the leading shopping streets of big cities in more than 90 countries. It is now‚ according
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1) Question: Due to the fast growth of the business and lack of visibility of supply and demand‚ Clock Enterprises is facing significant customer service issues and the company is beginning to have frequent “out of stock” situations. Although Clock Enterprises model is “The Customer is King”‚ their current customer service as measured by case fill‚ is running at 85% compared to the best in class benchmark of 98.5%. What are your recommendations to resolve this issue? Answer: Customer service
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EFFECT OF SUPPLY CHAIN MANAGEMENT ON CUSTOMER SATISFACTION Supply chain management typically establishes the process of planning‚ sourcing‚ procuring and controlling the movement of the raw material to finished goods right from the hands of the suppliers into the lap of the customers. These activities can be seen as originating from an order of the customer to the delivery of the products which will interconnect various stakeholders from customer to retailer to distributer & wholesaler to
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Coast (CTC) 5 Air India and Gati 6 Logistics solution 7 Process Flow 9 Warehousing 10 Warehouse management system 11 Industry solutions 12 Vision and Mission Be a globally preferred provider of India-centric supply chain services and solutions‚ and a leader in the Asia Pacific region Delight customers with quality service by setting new trends through innovation and technology Be the most preferred organisation for all stakeholders Be a responsible corporate citizen
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smi8239X_ch01_001-026.qxd 2/27/07 11:22 PM Page 1 CHAPTER 1 Introduction to Supply Chain Management 1.1 WHAT IS SUPPLY CHAIN MANAGEMENT? Fierce competition in today’s global markets‚ the introduction of products with shorter life cycles‚ and the heightened expectations of customers have forced business enterprises to invest in‚ and focus attention on‚ their supply chains. This‚ together with continuing advances in communications and transportation technologies (e.g.‚ mobile communication‚
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