Six Sigma at 3M 1. What are the potential benefits and risks of implementing Six Sigma at 3M? Benefits: Six sigma not only provides a platform to improve existing processes but also enables 3M to design new processes in an efficient manner so that it results in lowered costs‚ increased sales‚ improved customer satisfaction‚ improved managerial development‚ increased cash flow and increased pace of development of 3M. 3M Acceleration was implemented by 3M to improve efficiency and pace of product development
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Julieta G. Manzano MM 240 Six Sigma at 3M‚ Inc. Brief Summary of the Case: When James McNerndy was announced the Chairman and Chief Executive of 3M‚ Inc. his top priority is to implement Six Sigma in the company as he envision this as the solution to the lagging profit of the company. His first step is to training hundreds of his senior executives to lead the implementation and train the middle management as well. The current Director of Six Sigma Operations‚ Jeanne O’Connell had mentioned four
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Travis Peartree Six Sigma 3M Case QM 10/9/12 3M Six-Sigma Case Write-Up 1. To successfully implement Six Sigma‚ 3M must think about its effects now and its effects in the future. The leadership team must also take into account the expenses of any Six Sigma processes and how to fund them. A lot of research and development will lead to greater success of Six Sigma‚ but will also be at a very high cost. The leadership team must set up a vision for implementation of Six Sigma. The team must
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INNOVATION AT 3M CORPORATION: CASE STUDY There are two major issues highlighted in this case study: 1. Is the ‘lead-user’ process‚ an effective method for research and subsequent product innovation? 2. Should the Medical-Surgical Markets Division (MSMD) lead-user research team present its revolutionary new approach to treating infection to senior management despite the fact that it challenged the existing business strategy? QUESTION 1 The answer to the first question is ‘yes’. By the
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INTRODUCTION Six Sigma was developed at Motorola in mid 1980’s when Motorola Company declared 10X reduction in product-failure. Six Sigma was originally used to compute the defects during manufacturing processes‚ and to trim down the faults at every level in the processes. Motorola declared millions of savings by using this method. GE also used Six Sigma and declared that it save up around US $ 300 million to operating income. From the last decade there has been a major initiatives by various industries
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results of an exploratory study of six-sigma‚ suggest that the development of knowledge and learning communities is instrumental to sustaining six-sigma initiatives. Case studies highlight particular aspects of implementation and deployment efforts. The work presented in this report is to capture the current state of Six Sigma as well as to document the current practices of Six Sigma. Six key findings have been established. These include the interpretation of Six Sigma‚ tools and techniques‚ its development
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Innovation at 3M 3M attributed much of its growth to its innovative products and incremental/extensions of existing products. However‚ of late they hadn’t come up with anything significant and they were stagnating. At this point‚ Ms. Rita Shor implemented the “Lead User Research” methodology to come up with four recommendations on new innovative products and strategy. In my opinion‚ Ms. Shor should put forward their first three recommendations to Mr. Dunlop. They consisted of development of three
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Case Studies 3M1: Rethinking Innovation Background Large (70K employees‚ $15bn sales)‚ global operations (200 countries)‚ multi-product (50K range)‚ multi-market business. Innovation ‘Claim to Fame’ This company has been around for just over 100 years and during that period has established a clear reputation as a major innovator. Their technical competence has been built up by a long-term commitment to R&D on which they currently spend around $1bn p.a.; this has yielded them a regular position
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Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes.[4] It uses a set of quality management methods‚ including statistical methods‚ and creates a special infrastructure of people within the organization ("Black Belts"‚ "Green Belts"‚ etc.) who are experts in these methods.[4] Each Six Sigma project carried out within an organization follows a defined sequence of steps
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Manag Res (2009) 2:44–55 DOI 10.1007/s12063-009-0020-8 Six Sigma failures: An escalation model Satya S. Chakravorty Received: 20 May 2009 / Revised: 13 August 2009 / Accepted: 17 August 2009 / Published online: 28 August 2009 # Springer Science + Business Media‚ LLC 2009 Abstract Despite the pervasiveness of Six Sigma programs‚ there is rising concern regarding the failure of many Six Sigma programs. One explanation for many Six Sigma failures could be escalation of commitment. Escalation
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