CASE DISCUSSION: GLOBAL DELIVERY MODEL AT INFOSYS 1.1. What are the key challenges in offshore projects and how does GDM address those? * A globally dispersed workforce creates challenges in communication‚ which GDM addresses through process structure and tools such as video conferencing‚ and integrated software for tracking progress‚ billing‚ timelines‚ and deliverables. * Turnover is inherently high in the offshore model and this can cause a brain drain or lack of organizational intelligence
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major strengths and weaknesses of an organisation of your choice. If you were the CEO‚ what three things would you change? Infosys Technologies Limited is a company that specializes in Information Technology (IT) and is headquartered in Bangalore‚ India. It was founded in the early eighties and by year 2000 it was one the leading IT companies in India with a wide span global footprint. Currently‚ it has 68 offices and 70 development centers in US‚ India‚ China‚ Australia‚ Japan‚ Middle East‚ UK‚
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Infosys: Communication in diversified environment Ramesh Jankampet Managerial Communication Skills – MGT510Z Sullivan University Executive Summary: Communication is one of the major roles to improve the quality of the work where diversity exists. Infosys established some procedures to reduce the affect of the diversity in the company. Company has introduced different programs to reduce the conflict and differences
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DIAGNOSES presents analyses of the management case by academicians and practitioners Infosys Technologies Ltd.: Growing Share of a Customer’s Business James A Narus and D V R Seshadri Case Analysis I Janaki Anant Principal Solution Architect i-flex solutions Ltd e-mail: janaki.anant@iflexsolutions.com T The April-June‚ 32(2)‚ 2007 issue of Vikalpa had published a Management Case titled “Infosys Technologies Ltd.: Growing Share of a Customer’s Business‚” by James A Narus and DVR
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thanks to all faculty members friends and for co-operation & help given in Completing this project. Mr. VISHAL V. UTEKAR OBJECTIVES 1) To study strategic management 2) To study impact of globalization 3) to study global challenges in strategy
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Organisation Structure Design Study of Infosys Infosys Global Headquarters: Bangalore‚ India Founded in 1981 Global Presence: 36 Sales Offices in 17 countries‚ 37 Global Development Centres Infosys is one of the largest IT companies in India with 122‚468 employees (including subsidiaries) as of 2010. It has offices in 33 countries and development centres in India China‚ Australia‚ UK‚ Canada and Japan. Vision "We will be a globally respected corporation." Mission "To achieve our objectives
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CASE ANALYSIS The case “Infosys’ Global Delivery Model” examines the global delivery model (GDM) of the leading India based software company - Infosys Technologies. Infosys used GDM as a strategic outsourcing tool and by using it; the company could take the work to the place where it could be best performed at lowest cost with minimum risk. GDM provided a superior value proposition at higher quality and lower cost. The major chunk of Infosys’ revenues was derived from GDM based application services
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INFOSYS LIMITED Balance Sheet as at EQUITY AND LIABILITIES SHAREHOLDERS’ FUNDS Share capital Reserves and surplus 2.1 2.2 287 33‚015 33‚302 NON-CURRENT LIABILITIES Deferred tax liabilities (net) Other long-term liabilities 287 29‚470 29‚757 Note September 30‚ 2012 in ` crore March 31‚ 2012 2.3 2.4 42 19 61 21 21 CURRENT LIABILITIES Trade payables Other current liabilities Short-term provisions 2.5 2.6 2.7 27 2‚788 2‚891 5‚706 39‚069 ASSETS NON-CURRENT ASSETS Fixed assets Tangible assets
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History of Infosys Established in 1981‚ Infosys is a NYSE listed global consulting and IT services company with more than 155‚000 employees. From a capital of US$ 250‚ we have grown to become a US$ 7.231 billion (LTM Q3 FY13 revenues) company with a market capitalization of approximately US$ 24 billion. In our journey of over 30 years‚ we have catalyzed some of the major changes that have led to India’s emergence as the global destination for software services talent. We pioneered the Global Delivery
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and from $5 million in revenue to $754 million as well as being ranked No. 1 in the Business Today Best Employer survey‚ Infosys Group felt a rude shock in 2003 when it fell off of the Best Employer List completely. Because of this disaster‚ the leadership of the company held a meeting in November of 2003 to set a new and aggressive milestone for the company: to ensure that Infosys Group was on the Top Ten lists of both Best Performing Companies as well as Best Employers by 2007. While leadership set
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