EFFECTS OF INFORMATION TECHNOLOGY ON CUSTOMERS’ SATISFACTION IN NIGERIAN FINANCIAL INSTITUTIONS. By ERNEST E. INYANG‚ A. D. O. OTONKUE AND JUDE U. BASSEY ABSTRACT Information technology may be considered to be the harnessing of electronic technology in its various forms to improve the operations and profitability of the business as a whole. Information Technology provides significant improvements with facilities such as word processing (improving secretarial‚ typing and some reprographic
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Communication and Information Technology Jennifer Randall HCS/320 July 12‚ 2011 Mrs. Erica Williams Communication and Information Technology Paper-based medical records have been used in various health care facilities for centuries. However‚ professionals have been slowly trying to interchange this deep-rooted system into computer-based records. “Electronic medical records are a set of databases that contain health information for patients within a given institution or organization‚ compiled
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ITSC‚ PMO‚ NRG and explain. BPTO – Business Process‚ Technology and Organization. Matulovic created BPTO as firefighters who dealt with challenging projects. Consisting of 23 people‚ Matulovic created the organization to remove the ambiguity of governance and development processes. DBC – Digital Business Council‚ composed of representatives from the eBusiness teams within each business unit. They were responsible for categorizing projects‚ assessing their business impact‚ discerning alignment with
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DRAFT of August 1991. For the final version see Decision Support Systems‚ December 1992‚ pp 365-386. RECENT APPLICATIONS OF ECONOMIC THEORY IN INFORMATION TECHNOLOGY RESEARCH J. Yannis Bakos University of California‚ Irvine Chris F. Kemerer Massachusetts Institute of Technology August 1991 This is a draft version of the article that appeared in Decision Support Systems‚ December 1992‚ pp 365-386. Helpful comments on earlier drafts of this article were received from C. Beath‚ E
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comprehensive analysis of the information systems used in business by Enkay Enterprises has performed. Enkay Enterprises are well-known suppliers of vegetable and fruits from small restaurants to five star hotels and canteens of huge organizations. Firstly information system requirement are analyzed for each of the decision making levels and then suitability of the information system is determined and discussed with help of companies daily work process and information system used by Enkay. Also the
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Note for Continental Airlines Real-time BI Case “Continental Airlines Flies High with Real-time Business Intelligence” is a comprehensive example of how an organization used real-time data warehousing and business intelligence applications in its turn around from a poorly performing to an industry leading organization. The case is not heavy on technical details‚ but the essence of the technology is explained. Thus‚ the case can be used for a variety of courses and in different degree programs
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increasingly sophisticated technology in health care‚ comes the factor of “cost”. The rapid progression in the field of health care technology has brought into attention the impact of cost in using these technologies. The increasing use of advanced technologies in health care industry does not come cheap. The cost of implementing and maintaining technology in health care industry is high. According to the article‚ Evidence on the Costs and Benefits of Health Information Technology (May 2008) (referred
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The topic of the research study was “Information technology can improve the productivity of travel and tourism operation”. In this research questionnaire has been developed to collect data for the research study. The sample of the study was based on fifty-nine respondents. In first chapter introduction‚ aims and objectives were stated. In second chapter researcher explain independent variable (travel and tourism) and dependent variable (information technology)‚ their history and factors. In chapter
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Communication & Information Technology Paper University of Phoenix HCS/320 Health Care Communication Strategies Kathrine Crawford June 6th‚ 2010 Communication & Information Technology Wireless Technology has brought communication and information technology to a new level with more advancements emerging everyday. Wireless technology has changed the face and day to day operations of health care and promises better‚ faster‚ and more reliable care at a reduced cost. Wireless technology allows nurses
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An example of a business process: Credit card approval in a bank. An applicant submits an application. The application is reviewed first to make sure that the form has been completed properly. If not‚ it is returned for completion. The complete form goes through a verification of information. This is done by ordering a report from a credit company and calling references. Once the information is verified‚ an evaluation is done. Then‚ a decision (yes or no) is made. If the decision is negative
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