"In relation to your current organisation or one that you are familiar with use the space below to provide information on the organisation s products services and its customers" Essays and Research Papers

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    Customer Services

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    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and

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    Organisation and Behaviour

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    Level 5 Higher National Diploma in Business BUSN-4030 Organisations and Behaviour II Term Assessment 1 Issue date: 24/02/13 Submission Date: 10/03/13 Submit your assignment online through NIVE Learning Management System by 11.55pm on the due date L5 Assessment Title: Motivational thories and effective teamwork Author: Sangeeta Malhotra Internal Verifier: Seema Pillai Lead Verifier: Tim Gallon Approval Date: 24/02/13 Approval Date: 24/02/13 Assessor: Sangeeta Malhotra Signature: Signature:

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    customer service

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    Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Microsoft Sells and makes a variety of

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    #1 I just want to ask‚ are you pretty familiar with the products? ***Await the agent’s response*** #2 I’ve seen the program a little bit‚ but I did not pay that much attention… I went into a nature path and they are pretty new age. So I wanted to get something natural‚ I am concerned and would like to get something for prostate health. I will be 70 in four months. The reason I am concerned is I had a blood test to check my testosterone level and it was 3 and I guess that is pretty low. The

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    customer service

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    1 Assessment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and

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    Power in Organisations

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    a different direction” Discuss the above quotation and its relevance to acquisition and use of the traditional and managerial power bases within organisations POWER IN ORGANISATIONS Richard Nixon wrote‚ “The great leader needs the capacity to achieve.......Power is the opportunity to build‚ to create‚ to nudge history in a different direction”. In order to appreciate the above quotation‚ one must understand what is meant by the word “leader”. A leader is a person who influences a group

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    Organisations Chart

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    DIRECTOR PRESIDENT & CEO PRESIDENT MOBILE SERVICES PRESIDENT MOBILE SERVICES PRESIDENT ENTERPRISE SERVICES DIRECTOR CUSTOMER SERVICES DIRECTOR CUSTOMER SERVICES AND DIRECTOR LEGAL AND REGULATORY DIRECTOR TECHNOLOGY DIRECTOR SUPPLY CHAIN DIRECTOR MARKETING DIRECTOR HUMAN RESOURSES CFO AND DIRECTOR STRATEGY Organizational Structure Of Tata Steel Executive Incharge CHIEF(BUSINESS DEVELOPMENT & SALES) CHIEF (DESIGN & TECHNICAL SERVICES) HEAD (IT SERVICES) PRESIDENT (TISCO MAZDOOR UNION) HEAD

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    Conflict in Organisations

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    To what extend do you accept the view that conflict is an inevitable feature of management and organizational behaviour? Suggest how management can attempt to avoid the harmful effects of conflict. Introduction All organizations‚ by their very nature‚ have built in conflicts Conflict is seen as an inherent feature of organisations and induced‚ in part‚ by the very structure of the organisation. The causes might stem from individual characteristics‚ interpersonal factors‚ communications‚ behavior

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    Schools As Organisations

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    curriculum. The main types of schools are: - Community schools - Independent schools - Foundation and trust schools - Voluntary schools - Specialist schools - Academies Describe the characteristics of the different types of schools in relation to educational stage(s) and school governance. Educational stages can be an early years stage‚ primary‚ secondary‚ higher and further education. They are marked as stages in England where children progress through a reception year and then for assessment purposes

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    Customer Service

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    Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title

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