Customer Relationship Management With our help‚ a leading retail bank boosted the effectiveness of its cross-selling programs with no significant organizational changes. Read more » Marketing Organization and Capability Building Our client‚ a telecommunications firm‚ needed to restructure its marketing and sales organization to match a rapidly evolving industry. Read more » Marketing Spending Effectiveness A leading brokerage firm wanted to focus limited marketing investments on key
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Ch. 9: Organizational Agility: The Responsive Organization Mechanistic organization A form of organization that seeks to maximize internal efficiency. Organic structure An organizational form that emphasizes flexibility Organic Structure 1. Jobholders have broader responsibilities that change as need arises. 2. Communication occurs through advice & information rather than orders & instructions. 3. Decision making and influence are decentralized and informal. 4. Expertise highly valued
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the art‚ what is the science. An art is characterized by: 1) Lack of explicit and commonly accepted models and theories to guide decisions and actions. 2) Effectiveness of decisions and actions dependent heavily on individual ability and skill. 3) Decisions may be taken based on personal beliefs‚ feelings and preferences. 4) Effectiveness of decisions and actions dependent heavily on individual ability and skill. 5) Many areas of knowledge pertaining to an art cannot be documented for training
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Case Study 02 – BoldFlash: Cross-Functional Challenges in the Mobile Division Introduction: In this case study Roger Cahill has been acting as the head of mobile division for less than a year. Currently he is struggling as he faces great difficulties adapting BoldFlash to a changing marketplace. The problem really started a year ago when Mr. Jim Harrison appointed the young Roger Cahill to a VP position. Although Roger has led a research project in his previous work‚ he is only 24 years old
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Chapter 9 Question1 Why do large corporations tend to have larger ratios of clerical and administrative support staff? Why are they typically more formalized than small organizations? The clerical ratio increases because of the greater communication and reporting requirements needed as organizations grow larger. The professional staff ratio can increase due to the greater need for specialized skills in a larger corporation. As organizations increase in size‚ the administrative ratios declines
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Organizational Culture and Its Positive Effects Student Name: Dung Dang‚ Dung Nguyen‚ Phuong Tran‚ Sinh Nguyen‚ Vinh Phan Course/Number Date: November 06th‚ 2012 Instructor Name: Prof. Douglas Foster Organizational Culture and Its Positive Effects Nowadays‚ organizational culture term is more and more familiar and becoming one of relevant topics in business area. It involves a set of values‚ norms‚ relationship‚ behaviors‚ and attitude towards an
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13 Organizational Structure LEARNING OBJECTIVES After reading this chapter‚ you should be able to: 1. Describe three types of coordination in organizational structures. 2. Justify the optimal span of control in a given situation. 3. Discuss the advantages and disadvantages of centralization and formalization. 4. Distinguish organic from mechanistic organizational structures. 5. Identify and evaluate the six pure types of departmentalization. 6. Describe three variations of divisional structure
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Organizational Impact OI/361 September 24‚ 2013 Organizational Impact Innovation‚ design‚ and creativity are important parts of any organization that strives to be a market leader within a given industry. Organizations typically belong to one sector of industry‚ either service or manufacturer. A company from each sector‚ Nissan Motors for manufacturing and Verizon Wireless for service are the organizations chosen for evaluation. Nissan Nissan Motors has proven to be a leader in
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Organizational Change Organizational transformation is required with major business change initiative and it impacts most of the organization. It fundamentally changes the structures and ways of doing business. Since it is large in scope‚ it is difficult to accomplish. The success of the business initiative is dependent on the success of the organization transformation. For the organization transformation to occur a change process must be utilized. The change process insures that there is acceptance
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The deterrence theory can be dated back to the early 1600’s‚ with combined research from Thomas Hobbes‚ Cesare Beccaria‚ and Jeremy Bentham. The information obtained by these theorists did not coincide with the current European legal practices‚ which stated other reasons for crime control. Deterrence is when a person fears punishment therefore they do not commit crime. Hobbes argued that punishment for a crime must be greater than the benefits of committing the crime in order for an individual
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