To the Store Manager of Office Shop: I am writing to express my concerns about a recent incident I experienced at your store. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip at Office Shop‚ which took place on January 28‚ 2054 at approximately 6:12 p.m. While shopping‚ I asked an associate for assistance getting a large box of office paper from a top shelf‚ as it was too high for me to reach without help. The associate
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● First of all I would apologise for the poor customer service that the guest has been provided with. On the spot I would try to find a different room for the guests which would suit their needs and also deal with the booking for cloud 23. ● Like usually I would apologise to the couple for the poor customer service that they have received. I would try to explain why the hotel was poor and why there was building work going on at the hotel. After explaining why they’ve received such a service‚
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SHC34-3.1 Describe how to respond to Complaints In all settings you work in‚ there will come a time when a situation may arise and as a practitioner‚ you will have to respond to a complaint‚ either made by a parent‚ carer or a colleague and the complaint made can be about you‚ something you have done or a colleague you work with. As a practitioner‚ it is very important that one knows how to professionally respond and react to complaints made in the work setting and one of the first things to do
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Running Head: REDUCING COST Reducing Cost [Name of Customer] [Name of Institute] [English Literature] Reduce Cost Ways to reduce Cost In the unpredictable economic times prevalent contemporarily‚ organizations and economies all over the world are devising strategies that can prove effective in providing them sanctuary from the looming threat of increasing expenditures. However‚ there are a number of ways through which these expenses can be controlled in an intelligent and less intimidating
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trying to work with her during therapy appointments‚ however‚ they wouldn’t give up on her or lose their patients. This got me thinking if all nurses and doctors‚ in all nursing homes‚ are as friendly and caring to elders such as my grandmother. Elder abuse in nursing homes is a big issue due to the emotional‚ physical and finical problem it causes to that elderly person. Many people believe that its easy taking advantage of an elder and it’s not going to hurt them‚ but it
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Within health and social care setting there are many different policies and procedures that have to be followed in certain situations. There are a number of policies and procedures that are put into place to help children‚ young people and their families whilst they are being looked after. A policy is a set of guidelines and rules that are agreed and put into place by the organisation and procedures are the steps and methods that are followed from the policy. They help to guide the professionals
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Believe me; we can reduce the stress in many forms. Stress is a body sensation that alterate the way we feel physically‚ mentally‚ and emotionality. So‚ Stress appears in everyone. It can come from any situation or though that made you feel frustrate‚ nervous‚ or hopeless. Then‚ stress can be reduced‚ depend how we see it. For example‚ there some ways to reduce stress such as‚ sleeping more‚ taking up a hobby‚ or being organized. First‚ we are sleeping more. An easy way to reduce stress is getting
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all times. • Any complaints raised by customers are dealt with courtesy and on time. • Customers are fully informed of their rights to alternative remedy if they are not fully satisfied with the response of the Bank to their complaint. All complaints will be treated efficiently and fairly. The bank will work continuously towards providing quality service to its customers. The bank will always act in good faith and without prejudice to the interest of the customer. The bank’s Complaint Handling Process
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Who should be involved in selection of risk reduction strategies? Deciding on risk reduction strategies is something you shouldn’t do completely on your own. While your organization may come up with some great ideas on its own‚ it’s important to bring members of the community into the process‚ including people who can make a difference (those who can bring support and reserves to a cause) and people who are experiencing the problem. A community-wide approach works best in most cases. Including
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in North American society‚ and their management of care for the elderly differs significantly from ours. Within the Ju/’hoansi culture‚ a “stream of complaints” from elders towards caregivers is viewed as “custom‚” and is a seen as a particular attribute of old age.1 The elders’ complaints criticize hoarding and stinginess. Also‚ their complaints establish caregiving responsibilities‚ and forms a social contract that reinforces those obligations. In chapter
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