Complaint procedures at the identified organization The royal St Lucia police force‚ is the organization reasponsible for taking or receiving complaints made by ‚ members of the public‚ against the police and the department that deals with that is the Complaints Unit. Within the Royal St Lucia Police Force officers are sworn in to serve and to protect they play a vital role and a key element in the country’s society’s. The complaints unit was set up to enable members of the public who have felt
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3.1 Within my setting any complaint is handled seriously. All complaints are properly investigated promptly and appropriate action is taken on any concerns that are raised. All complaints are recorded and available on request from both OFSTED and parents. The records include any action taken for each individual complaint. There are two stages to our complaint procedure Stage One If a parent/carer has a complain about the Nursery or the conduct of a individual member of staff we try to solve
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Safeguarding and Protection of Vulnerable Adults Understanding the Legislation‚ Regulations and Policies that underpin the protection of Vulnerable Adults 1.1 Analyse the differences between the concept of safeguarding and the concept of protection in relation to vulnerable adults Safeguarding was defined in the Children’s Act of 1989‚ and is most commonly applied to children and young people under the age of eighteen. Key aspects of legislation have recently been extended to include similar
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at risk to abuse. It is therefore our responsibility as carers to ensure there are safeguarding procedures in place to protect all individuals from any form of abuse at all times. In order to effectively safeguard against abuse within health and social care settings it is first important to identify types of abuse so as to see how the risk of abuse can be restricted and also ensure staff are able to identify any typical signs of abuse as quickly as possible. Types of Abuse Abuse can be categorised
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For the past five years‚ child abuse cases in Malaysia have been increasing. According to the statistics from the Social Welfare Department‚ there were 2780 child abuse cases in 2008 and this number have been increasing sharply recently. Normally child abuse case happen due to the factors of financial‚ relationship and mental health problem. Basically‚ child abuse will bring a lot of negative effects to the victims such as abused children living with fear‚ self-blaming and feeling weak. Hence‚ parents
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P5 - Outline working strategies and procedures used in health and social care o reduce the risk of abuse Strategies Multi-agency Working Multi-agency working is lots of agencies working together to meet the indidviual needs of a person in this case to prevent abuse. Multi-agency working will allow single assessments of an individual’s needs this is carried out by a professional. Support planning will then be provided this is for the individuals treatment depending on all of the professionals concerns
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describe forms of abuse which may be experienced by adults P2- describe factors that abuse may be happening to adults M1- Assess the likely immediate effects of two different forms of abuse on the health and wellbeing of adults D1- Evaluate the potential long-term effects of these two types of abuse on the health and wellbeing of adults Abuse is any form of mistreatment by any other person or even persons that will violate an individual ’s basic human and civil rights. The abuse can vary‚ from treating
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committed to practices that protect children‚ young people and vulnerable adults from abuse‚ neglect or significant harm. Staffs recognise and accept their responsibility to develop the awareness of the risks and issues involved in safeguarding. The company also recognises that it has a responsibility to protect staff from unfounded allegations of abuse. The company is committed to working with existing local safeguarding or adult safeguarding Boards and other health and social care partnerships to ensure
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Develop Procedures and Practice to respond to Concerns and Complaints Outcome 1 Understand the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own home We have to follow many guidelines within my home. The main ones are as follows: National minimum care standards for children’s homes. OFSTED requirements. Every child matters
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Safeguarding Adults South Yorkshire’s Adult Protection Procedures Safeguarding Adults South Yorkshire’s Adult Protection Procedures CONTENTS SECTION 1 – INTRODUCTION & GOVERNING PRINCIPLES 1.1 1.2 1.3 1.4 1.5 1.6 1.7 Introduction Endorsement Multi-agency working in safeguarding adults Key roles in safeguarding adults Responsibilities in safeguarding adults Dealing with disagreements and complaints Governing principles SECTION 2 – PROCEDURES 2.1 2.2
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