MANAGEMENT OF FEDEX A Project Report Submitted for the partial fulfillment of the Bachelor of Business Administration 2012-2015 SEMESTER V In the subject of SUPPLY CHAIN MANAGEMENT Submitted by MANVI KALRA 022013L006 Submitted to Prof. RICHA TABLE OF CONTENTS ACKNOWLEDGEMENT 4 COMPANY PROFILE 5 Vision 5 Mission 5 THE FEDEX SUPPLY CHAIN 7 Factors shaping supply chain management 8 The customers of FedEx in India are 9 INFORMATION TECHONOLOGY 10 JUST IN TIME 12 Leveraging the Power of the FedEx Portfolio
Premium Supply chain management Customer service Logistics
INNOVATION 30 JAN 2012 FedEx Express W hen Fred Smith finished that valuable paper which finally got a “C” grade while he was studying at Yale University. An adventure of U.S. air cargo transportation– the story of FedEx Express was beginning. Since it was founding at 1971‚ FedEx Express choose a high-cost development way that was really uncommon at that time. After Smith established the “Super Hub” at Memphis International Airport‚ Tennessee in 1973‚ FedEx Express started overnight operations
Premium Intermodal freight transport Cargo Innovation
to enter the information of packages in their system. It happens to tell a FedEx system that a customer packages now is already in their hand. * It’s then transferred to a big truck containing and continues drive to the big building that they call it as a hub center. * After reach at the hub center‚ all the packages will be sorted via a system of conveyer belt. This process will be handled by FedEx workers. FedEx technologies will separate all the packages base on the eventual destination
Premium Business process Decision theory Decision support system
VanDeven FedEx Corporation Case Summary: Federal Express is a delivery service company‚ founded by Frederick W. Smith in 1973. While at Yale‚ he had a vision of an overnight delivery service designed to transport business packages globally. He found investors willing to contribute $90 million dollars‚ making it the largest company ever funded by a venture capital. Smith turned FedEx into a global shipping power. Key Service Marketing Issues: Customers/ Services: FedEx has a strong
Premium Customer service Express mail Malcolm Baldrige National Quality Award
What is tqm: What is tqm Total Quality Management (TQM) is an integrated system of principles‚ methods‚ and best practices that provide a framework for organizations to strive for excellence in everything they do . TQM is a comprehensive management system which: Focuses on customer satisfaction Continuous improvement Total participation Societal networking Definition HISTORY of TQM : HISTORY of TQM 1900s FW Taylor – Scientific approach to management Standardization‚ Inspection
Premium W. Edwards Deming Walter A. Shewhart Control chart
ICMR Case Collection ICFAI Center for Management Research FedEx vs UPS: Competing with Contrasting Strategies in China MKTG069 - Sample Questions and Answers This case was written by Vivek Gupta‚ ICFAI Center for Management Research (ICMR). It was compiled from published sources‚ and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. For use by students of Icfai Flexible Learning programs. Not
Premium China People's Republic of China Cargo
The Eight Elements Of TQM By Nayantara Padhi Total Quality Management is a management approach that originated in the 1950’s and has steadily become more popular since the early 1980’s. Total Quality is a description of the culture‚ attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company’s operations‚ with processes being done right the first time and defects and waste
Premium Total quality management Ethics Quality management
sustainability issues‚ so that it can continue to fulfill its role as a catalyst for economic and social development‚ while reducing its impact on the environment‚" Benjamin said in a statement‚ A C W A FedEx will retire freighters due to the company’s underwhelming performance FedEx sees sluggish numbers‚ packs up freighters lthough FedEx’s revenue rose 3.8 percent‚
Premium International Civil Aviation Organization United Parcel Service Express mail
IMPLEMENTATION OF TOTAL QUALITY MANANGEMENT IN VODAFONE TELECOMMUNICATION COMPANY TABLE OF CONTENT 1. INTRODUCTION TO TQM 2. NEEDS OF TQM 3. IMPLEMENTATION OF TQM BY VODAFONE A. INTRODUCTION TO THE COMPANY B. CHARACTERISTICS C. ADVANTAGES D. PROBLEMS 4. CHANGES IN ORGANIZATION 5. ROLE OF TOP MANAGEMENT 6. MEASURING THE PROGRESS 7. FUNCTIONS PROVIDED BY THE TQM CONSULTANT 8. OPERATIONS 9. EMPOWERING/ MOTIVATING
Premium Total quality management Management Quality control
Total Quality Management (TQM) has a lot of practices which were developed as time goes by. One of these practices is the benchmarking. A lot of companies used this practice to survive in the market. Benchmarking is a practice wherein the company compares their own products and processes against the very best in the world. They find the best available product features‚ processes‚ and services and using them as a standard for improving a company’s own products‚ processes‚ and services. One example
Premium Improve Total quality management Fujifilm