on “Evaluation of customer service quality of Uttara Bank Limited” based on secondary data & information. The information used in the report has collected from various sources such as published materials like annual report‚ daily statement of affairs of Amberkhana Branch‚ Sylhet & articles related to banking activities. I have prepared this report to represent the available product & service facilities‚ service quality‚ their strength & weakness‚ efficiency to serve customer‚ terms & conditions
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Commerce Bank INDUSTRY: Banking SERVICE: Checking Accounts & Loans COMPANY/BRAND: Commerce Bank SOURCE: HBS Premier Case Collection WRITTEN BY: Frances X. Frei‚ Corey Hajim PUBLICATION DATE: Dec 02‚ 2002 PROD. #: 603080-PDF-ENG Reader’s comments would be much appreciated and replied to!!! Analyze Commerce Bank’s service delivery system prior to ‘Retailtainment’. Base your analysis on the following heads: Service Offering Funding Mechanism Employee Management System
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Using Traditional Arts to attract Tourists Traditional Dancing in Sri Lanka Sri Lanka’s Traditional dancing is a one major reason that attract foreign tourists to sri lanka. In this search for Traditional dancing ‚we are going to find out ‚ what are the dances ‚ their characteristics ‚ what musical instruments uses for the dance. There are three main styles of Sri Lankan classical dance: The Kandyan dances of the Hill Country‚ known as Uda Rata Natum; The low country dances of the southern
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1. Introduction Sri Lanka’s development policies are being reoriented under the stewardship of the United People’s Freedom Alliance (UPFA) Government‚ aimed at acceleration of economic growth with special consideration given to pro-poor growth strategies. The development strategy consolidates positive elements of the policies followed over the past two decades and revisits the weaknesses‚ limitations and lapses in past policies in order to ensure equitable development in the country. As stated in
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Abstract On the whole‚ this paper gives an analysis on the impact of globalization on Sri Lanka and further examines the industrialization experience in Sri Lanka following the market-oriented policy transformation instigated in 1977‚ while emphasizing on the establishment of trade Policies including Foreign-Direct-Investments (FDI). Moreover‚ this paper recognizes that policy alterations have positively played a key role in converting a primary-product-exporting economy to an economy which manufactures
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Summary The purpose of this report is to analyse the traffic problem in the Colombo city and to identify the causes of the problem and offer recommendations in improving the traffic system in order to have an effective traffic management in Sri Lanka. In this‚ the reason for traffic congestion and draw backs of the current system has been identified. A SWOT analysis has been done on the traffic board in order to assess the compatibility of the proposed system. The city of London in
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supporting the very latest in multimedia and mobile Internet services. Dialog has the distinction of being the first 3G operator in South Asia to commence commercial operations. Its local coverage spans all provinces of Sri Lanka‚ while international roaming is provided in over 200 destinations. Dialog Axiata‚ the largest and fastest growing cellular service in Sri Lanka also operates Dialog Television a direct-to-home satellite TV service and Dialog Broadband Network – providing backbone and transmission
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FINAL FOR REVIEW Improved Market Access and Smallholder Dairy Farmer Participation for Sustainable Dairy Development. Lessons Learned Sri Lanka N.F.C. RANAWEERA November 2007 Table of contents LIST OF TABLES...................................................................................................................................... 2 Chapter 1.0 Background.....................................................................................................................
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PESTLE analysis Project Cycle Management ----- A short training course in project cycle management for subdivisions of MFAR in Sri Lanka MFAR‚ ICEIDA and UNU-FTP Ministry of Fisheries and Aquatic Resources (DFAR) Sri Lanka Icelandic International Development Agency (ICEIDA) Iceland United Nations University Fisheries Training Programme (UNU-FTP) Iceland Content • What is PESTLE analysis? • What does PESTLE analysis include? • Case study on post harvest losses. Learning objectives
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TRAVEL AND TOURISM September 2011 Prepared by Industry Report on Sri Lanka And i Contacts: W Don Barnabas‚ Managing Director/CEO ICRA Lanka Limited‚ #10-02‚ East Tower‚ World Trade Center‚ Colombo 01‚ Sri Lanka Telephone: +94 11 4339907 Mobile: + 94 773417517 Fax: +94 11 2333307 Email: wdbarnabas@icralanka.com www.icralanka.com V Sriram Chief General Manager ICRA Management Consulting Services Limited India Telephone: +91 44 4596 4329 Mobile: +91 98400 88273 Email:
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