“BRIDGING THE SKILL GAP IN THE INDIAN RETAIL SECTOR” OVERVIEW OF INDIAN RETAIL INDUSTRY: Indian robust macro and micro economics fundamentals‚ such as : 1. robust GDP growth 2. higher incomes 3. increasing disposal income 4. favorable demographics and supportive government policies These will accelerate the growth of the retail sector. Indian retail industry is perhaps one of the most challenging‚ dynamics and exciting markets to operate in. India is an economy of $1.43 trillion
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chain’s charming blend of low prices‚ tasty treats‚ and laid-back but enthusiastic customer service. Shopping at Trader Joe’s is less a chore than it is immersion into another culture. In keeping with its whimsical faux-nautical theme‚ crew members and managers wear loud tropical-print shirts. Chalkboards around every corner unabashedly announce slogans such as‚ “You don’t have to join a club‚ carry a card‚ or clip coupons to get a good deal.” “When you look at food retailers‚” says Richard George‚ professor
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CASE SUMMARY PROBLEM STATEMENT PROBLEMS IDENTIFIED 1. Autocratic Leadership Mr. Lok is a very domineering individual. He has this dictatorial style to manage the estate. He likes to control over all decisions and little inputs from his subordinates. He makes decision based on his own ideas and judgement and rarely accepts others. Besides‚ with his 26 years working experiences and his agricultural and technical expertise‚ he feels that he has the capability to accomplish every related task
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retail store lies with the store manager. The store manager has to play a dual role in retail environment. On one hand he is responsible for the various members of the staff and team who report to him and enable the smooth functioning of the day‐to‐day operations of the store. On the other hand he also has to ensure that the policies and the guidelines as laid down by the management‚ are adhered to by the store and all employees within the store .typically‚ the store manager is responsible for all the
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proper evaluation is done prior to end of probation period or renewal of contract Creating the job descriptions for the whole company Organizing and carry out exit interviews. Performance Appraisal Develop a performance appraisal process Train managers and supervisors on the process Enhance and supervise the performance appraisal process‚ to ensure periodical evaluation and proper documentation is maintained in line with Company Policy. Training and Development Outsource training institutes
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drive sales to support our annual business goals. Long term is to have consumers fall in love with our brand experience so that other brands are far second‚ third choices or no choice at all. 9. What do you think are three key abilities of a good manager? ** Be an active listener‚ encourage
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abbey with its long term goals. OMS‚ will address all of these concerns and in a step by step mode how to go about making it possible. Below a chart on a sample of Operations Strategy Process 1 Problem 2.1 As an operations manager‚ you are concerned about being able to
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Hotel Management . . . . . . . . . . . . . . CONTENTS Pages CHAPTER 1 - PROBITY REQUIREMENTS Introduction Code of Conduct Conflict of Interest Acceptance of Advantages and Entertainment Handling of Confidential Information Handling of Hotel Guests Enhancing Ethical Awareness 2 2 3 4 5 5 6 防 best practices貪 錦 囊 CHAPTER 2 - PROCUREMENT PRACTICES Introduction Basic Checks and Balances List of Suppliers / Service Providers Purchase Requisitions Quotations Evaluation and Handling of Samples
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Professor‚ OB & HRM IMT‚ Nagpur Introduction: The case revolves around these three individuals‚ Prashant Lakhera (senior analyst at Credit Rating Agency Limited)‚ Gagan Vedi (analyst at Construction Development Board) and Deepak Ghosh (project manager at CDB) who had to finish a credit rating report by December 27‚ 2006 for their client‚ Continent Construction Limited. The objective of CDB is to provide a forum for all parties involved in construction and CRB deals in providing investment information
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Dr. sc. Jasmina Gržinić Assistant Professor Department of Economics and Tourism «Dr. Mijo Mirkovic» University Jurja Dobrile in Pula CONCEPTS OF SERVICE QUALITY MEASUREMENT IN HOTEL INDUSTRY UDK / UDC: 640.41(658.562) JEL klasifikacija / JEL classification: L83 Stručni rad / Professional paper Primljeno / Received: 31. svibnja 2007. / May 31‚ 2007 Prihvaćeno za tisak / Accepted for publishing: 03. srpnja 2007. / July 03‚ 2007 Summary The quality of service in hotel industry is an important
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