ILM Award in First Line Management Unit M3.10 Introduction to Leadership Candidate number..... PHI12808517 Centre number..... 068860 Candidate.... Andrew Phillips page 1 PHI12808517 ILM Award in first Line Management Unit M3.10 Centre Number 068860 Introduction I have worked for the past twenty five years as an employee of a small Engineering company‚ firstly as a machinist before being promoted after two years to
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Supportive Relationships This assignment will explain the importance of supportive relationships in reducing the risk of abuse and neglect. Many different factors contribute to a good professional relationship and help minimise abuse for vulnerable adults. One factor is communication. Good effective communication creates trust within the professional and the individual and also builds a good open relationship. By good communication the vulnerable adult is able to feel confident to talk openly to
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Understanding Leadership Styles There are a number of factors that will influence the style of leadership a leader may choose‚ such as: The working environment‚ The task or project that is being tackled‚ The staff themselves and their preferred style of working‚ along with their personal traits and qualities How do you determine what is an appropriate style? Any leader uses a range of different styles at different times during the course of a single day. Decisions have to be made and it may
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Introduction In the following assignment I am going to describe the value of formal and informal performance assessments within ***** and identify ways that will ensure that it is a fair and objective process. Following this I will highlight the factors that influence how people behave in the workplace‚ and how I would apply a recognised theory of motivation to my team‚ to improve their performance. I will explain why feedback is important to improve communication and the performance in my team
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Knowledge Assignment The Effective Mentors Role‚ Responsibilities‚ Characteristics and Behaviours Question 1. I believe one of the main roles of a mentor is to help and advise a mentee‚ to understand and learn how to control their own emotions and feelings. I also feel that the mentor can be‚ when required‚ a good role model and by using his own experiences‚ he can guide and motivate the mentee to cope with all the stresses and strains of adolescence. Another part of their role is to improve
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1. The organisation in relation to its purpose and its stakeholders • Identify your organisation and describe its purpose Drugaid is a Substance misuse charity based in South East Wales. Drugaid was established 1972 in Cardiff by Rev. Peter Keward. It was then known as South Wales Action to Prevent Addiction (SWAPA). SWAPA was a Volunteer-led information and help line. The first paid Coordinator was in the mid 1980’s. SWAPA changed its name to Drugaid in the early 1990’s Today Drugaid
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ILM Level 3 Award In First line management Work-based assignment M3.01 Context of Assignment Line 2 mass produces cases of canned beverages of all varieties and has the ability to produce 120‚000 cans/hour which calculates to be over 33 cans/second. From that it is clear to see that every second lost because of un-planned stoppages will decrease our line utilization which is a loss of sales revenue. The site performance is measured in various ways from Yields‚ Water consumption‚ Energy
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____ P5 – Describe own use of four observational techniques to observe children M3 – Interpret observations to show how observations can be used for assessing‚ recording and planning D2- Evaluate the observational techniques used including the longitudinal method. Describe the observation method used and how you used it. (P5) Interpret each observation method – how could it be used to assess‚ record and plan. (M3) Evaluate each observation method – advantages or disadvantages when you used it for
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ILM Unit 3.10 Understanding conflict management in the workplace . AC 1.1 Identify causes of conflict at work Causes of conflict in the work place can be due to various reasons‚ good examples of these would be Interdependence conflicts: This happens when a person relies on someone else’s co-operation on output or input in order for them to get there job done. An example of this would be if I was late getting a required weekly report on production performance to my boss on time which he
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The Impact of Non Verbal Communication Meeting a contractor to discuss changes to the website‚ Alternative options were to e-mail‚ or telephone. By meeting‚ it enabled us to ensure there was sufficient time set aside to cover all the issues that were pre-arranged for discussion‚ and also any further matters arising as a result of our discussion. Meeting in person also helps build a better professional relationship‚ particularly at the earlier stages‚ as there are more opportunities for
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