FAILED PRODUCT REPORT ’’ Crystal Pepsi Prepared by Yeo & Ong March 5‚ 2009 There was a marketing fad in early 1990s equating clarity with purity. Just to name a few‚ Miller Brewing Co. came up with Miller Clear(March 1993)‚ Coors Brewing Co. came up with Zima Clearmalt (1992)‚ Procter & Gamble came up with Ivory clear liquid hand cleanser and Colgate-Palmolive came up with Clear Sparkling fresh dishwashing liquid. Last but not least‚ PepsiCo came up with Crystal Pepsi in April 1992.
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Spring 2010 (Jan-Jun) Master of Business Administration-MBA Semester 4 MK0006 – Services Marketing and Customer Relationship Management - 2 Credits (Book ID: xxxxxxx) Assignment Set- 1 (30 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 a. What do you mean by physical evidence in services? Give examples. (5 marks) b. Write a note on service development. (5 marks) Q.2 a. Briefly explain the terms “customer expectation” and “customer perception”. (6 marks) b. What
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Product Design and Process Selection - Services Case: Creature Care Animal Clinic 1. Identify the operations management problems that Dr. Barr is having at the clinic. Dr‚ Barr is experiencing several operations problems due to a change in what customers are requesting compared to the services the clinic was designed to offer. The increase in specialized services and the addition of grooming requires a different layout. Not only have the space requirements changed but some non-contact services
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April 2006 CONCEPTUAL BUSINESS PLAN For an Electronic Product Stewardship Third-Party Organization (TPO) Developed as a project of the Northwest Product Stewardship Council and led by a Steering Committee of Electronics Manufacturers CONCEPTUAL BUSINESS PLAN For an Electronic Product Stewardship Third-Party Organization (TPO) Project Steering Committee Members (January‚ 2006) David Thompson (Panasonic) Frank Marella (Sharp) Butch Teglas‚ Ric Erdheim (Philips) Doug Smith (Sony) Tim
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branding more than anytime before. We will also discuss how branding is essential for technology companies to differentiate their products from other companies that produce similar ones and also the role of branding in protecting the brands from piracy and steeling through out official and registered trademarks. The paper will also discuss the brand positioning strategy and how it gives a unique identity for brands and also how branding can change the customer negative perception about products and services
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SERVICE MARKETING IN BANKING SECTOR AND RECENT PERCEPTIONS IN MARKETING THOUGHTS OF SERVICES MARKETING IN BANKING Marketing approach in banking sector had taken significance after 1950 in western countries and then after 1980 in Turkey. New banking perceptiveness oriented toward market had influenced banks to create new market. Banks had started to perform marketing and planning techniques in banking in order to be able to offer their new services efficiently. Marketing scope in banking sector
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tickets‚ cruises‚ and vacation packages on behalf of carriers and hotels o A booking agent negotiates fees and dates on behalf of entertainers ▪ In each case‚ the agent is acting for someone else (the principle) and is doing business on that persons behalf. ▪ This kind of relationship is essential to the success of the principal‚ who may not necessarily have the expertise to handle the given matter Agency Defined: o The fact that parties use agents
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traditional business model like the music industry has seen it in the last 15 years. The internet hugely damaged CD sales‚ along with the rise of MP3 Players that allow consumers to store entire record collections into a device the size of their pockets. If you look at the industry in 2013‚ one can clearly see that the traditional business model of record labels is about to vanish and market analysts even predict a further decline. Subsequently record labels begin to redevelop their role as a service provider
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[pic] Definition of Retail Marketing Retail is the activity of selling goods direct to the public‚ usually in small quantities. Retail is the sale of goods and services from individuals or businesses to the end-user. Retailers are part of an integrated system called the supply chain. A retailer purchases goods or products in large quantities from manufacturers directly or through a wholesale‚ and then sells smaller quantities to the consumer for a profit. Retailing can be done in either fixed locations
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excellent customer service‚ and a relaxing ambiance. At [our name]‚ we strive to provide Canada with a first-rate dining experience. We believe guests who dine at [our name] should leave enthused and sated‚ while making immediate plans to return.” “We are passionate about food! We prepare the finest cuts of meats‚ obtain the freshest local produce‚ and we have impeccable service with a cheerful environment. With award winning culinary artists‚ there is nowhere else you would rather be.” [Our name]
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