Red de Revistas Científicas de América Latina‚ el Caribe‚ España y Portugal Sistema de Información Científica Rajkumar Paulrajan‚ Harish Rajkumar Service Quality and Customers preference of Cellular Mobile Service Providers Journal of Technology Management & Innovation‚ vol. 6‚ núm. 1‚ 2011‚ pp. 38-45‚ Universidad Alberto Hurtado Chile Available in: http://www.redalyc.org/articulo.oa?id=84718815004 Journal of Technology Management & Innovation‚ ISSN (Electronic Version): 0718-2724
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SERVICE QUALITY PERCEPTION OF CUSTOMERS ABOUT SERVICE PROVIDERS COMPANIES- VODAFONE & LOOP. BATCH- SYBMS 2013-2014 DIVISION- C MADE BY- ASHUTOSH PUJA TABLE OF CONTENTS SR.NO TITLE 1 INTRODUCTION 2 OBJECTIVES OF STUDY 3 SCOPE OF STUDY 4 RESEARCH METHODOLY 5 DATA PRESENTATION 6 DATA ANALYSIS & FINDINGS 7 HYPOTHESIS TESTING ___8____ 9 _________CONCLUSION__________ SUGGESTIONS INTRODUCTION formerly Vodafone
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COMPARISION BETWEEN IKEA‚ A MANUFACTURING FIRM AND DISNEY‚ A SERVICE FIRM Table of Contents INTRODUCTION 2 DISNEY THEME PARKS 2 IKEA 2 Typology of operations and Comparison of 4 V’s 3 PURPOSE OF RESEARCH 4 EVALUATION OF COMPETATIVE ADVANTAGES 4 DISNEY theme parks 4 IKEA 4 EVALUATION OF OPERATION STRATEGY 5 DISNEY THEME PARK 5 DISNEY THEME PARKS MARKET REQUIREMENTS PERSPECTIVE 6 IKEA 6 IKEA MARKET REQUIREMENTS PERSPECTIVE 6 COMPARISON OF COMPETITIVE FACTORS BASE UPON 7 PERFORMANCE
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CASE STUDY ANALYSIS: IKEA In Partial Fulfilment Of the Requirements for the Course STRATEGIC MANAGEMENT ( BA 111-A) 1st Semester‚ AY 2013 – 2014 I. Background IKEA is one of the most successful global retailers in the world today. It is an international company that designs and sells ready-to-assemble furniture and low-rpiced elegantly designed merchandise such as beds‚ chairs and home decors. It is found in Sweden in 1943 by Ingvar Kamprad‚ just only 17-years old by then. The company’s
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Positioning Strategy 3 Withheld Product/Service Attributes 4 Cost Efficiency 5 Works Cited 6 Appendix 1-3 7-9 Introduction Founded in 1943 by a poor Swedish farmer named Ingvar Kamprad‚ IKEA is now one of the largest furniture retailers in the world. From its inception‚ Kamprad wanted to create cheap‚ quality furniture that everyone could afford. That formula led to IKEA’s early success in Sweden and has carried over until today. To its customers‚ IKEA is not just a store but a way of life
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|STRATEGY MANAGEMENT 1 | |IKEA | | | | | | | |MANOJ KUMAR OUDAYA COUMARIN
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“Operations management is an area of business that is concerned with the production of goods and services‚ and involves the responsibility of ensuring that business operations are efficient and effective. It is also the management of resources‚ the distribution of goods and services to customers and the analysis of queue systems” (http://en.wikipedia.org/wiki/Operations_management). About IKEA: IKEA is a privately-owned company founded in Sweden by Ingvar Kamprad. He first started to sell pens
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company to greatness. Meanwhile‚ image is formed through the reputation of the brand name‚ services that the company offered and so on. In other words‚ image is formed through the value created from
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IKEA Concept and history IKEA offers a wide range of well-designed‚ functional home furnishing products at prices so low that as many people as possible will be able to afford them. This is the idea at the heart of everything IKEA does‚ from product development and purchases to how we sell our products in IKEA stores globally. Anybody can make a good-quality product for a high price‚ or a poor-quality product for a low price. But to make good products at low prices‚ you need to develop methods
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availability‚ an online catalog and customer service through Ask Anna‚ IKEA’s customer service web bot. IKEA Company apply the concept about segmentation to attract their customer. The similarity on both website are the guideline the content inside also very easy to understand. Nowadays‚ online shopping not only Youngers right many elderly start to buy online product. For the IKEA website they provide cookie in both U.K. and Malaysia website. Base on this system IKEA Company can easily statistic which
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