Communication in health and social care Seeing‚ hearing Feelings Expression Feeling Expressing oneself Seeing‚ hearing Understanding Understanding Communication cycle Idea occur- think of something you want to communicate e.g. pass on info or persuade someone to do something. Message coded- think how you are going to say what you are thinking. Message sent- send the message verbally or otherwise. Message received- the other person sees/hears your message. Message is decoded
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1. Understand why effective communication is important in the work setting 1.1 - Identify the different reasons people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚
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January 19‚ 2010 Mental Health: Deficiencies in Treatment of Depression Depression is defined as a feeling of sadness‚ feeling blue‚ unhappy‚ and miserable or down in the dumps. True clinical depression is defined as a mood in which feelings of sadness and anger interfere with your everyday life for an extended period of time. The news article dated January 12‚ 2010 in the New York Times‚ Titled; Mental Health: Deficiencies in Treatment of Depression reports that antidepressant drugs used for the
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Higher Nationals in Health and Social Care (QCF) Unit: Communicating in Health and Social Care Organisations Unit Code Date Issued: 23rd September 2013 Student Name: Student ID Submission Date: Lecturer: Internal Verifier: Assessment criteria Outcomes Assessment requirements To achieve each outcome a learner must demonstrate the ability to: L1. Be able to explore how communication skills are used in health and social care 1.1 Apply relevant
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behaviour in health and social care settings P3. The author will then discuss strategies used to minimise the effects of one type of challenging behaviour in health and social care settings M3. Finally evaluate these strategies for dealing with this one type of behaviour D1. P3 In health and social care settings challenging behaviour can arise daily or rarely but challenging behaviour takes many forms and is a certainty that health professionals working in the health and social care setting will experience
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LIST OF HEALTH AND SAFETY LEGISLATION CURRENT AT 11 MARCH 2014 FOR WHICH THE DEPARTMENT OF ENTERPRISE‚ TRADE AND INVESTMENT IS RESPONSIBLE OR PARTLY RESPONSIBLE All Statutory Rules should be available for purchase from The Stationery Office (TSO) via their customer service website www.tsoshop.co.uk or phone 0870 600 5522. Statutory Rules from 1996 onwards (and a few from 1991 to 1995 indicated in the list by an asterisk*) are also available to download on the Legislation.gov.uk Website. Clicking
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A principle for implementing duty of care in health‚ social care or children’s and young people’s setting. SHC 34 Outcome 1 To have a duty of care means providing care and support for individuals within the law and also within the policies‚ procedures and agreed ways of working of the Employer. A negligent act could be unintentional but careless or intentional that results in abuse or injury. A negligent act is breaching the duty of care. If an individual has evidence that you have been
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Management and leadership are equally important in the successful delivery of health and social care services‚ in some aspects the roles are very similar‚ however they do require different skill sets‚ outlooks and behaviours. Management is a process of managing the activities of the organisation. Leadership is influencing and encouraging a team toward a shared goal. Managers require some leadership skills in order to encourage service delivery to have the intended outcome and leaders need the
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Unit 10 Legislation to protect children The Human Rights Act 1998 which incorporates the European Convention on Human Rights came into force in England and Wales in 2000. It allows everyone the right to a fair trial‚ and to seek protection of their rights worldwide through the European Court of Humans rights in Strasbourg. Personal information and privacy are protected by the DATA Protection Act 1998. It frees people from slavery and degrading treatment or punishment. THE Children Act 1989 The
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CT301 Understand Health and Safety in Social Care Settings        3.3 Reasons may include: To comply with health and safety legislation‚ To preserve life‚ To minimise the consequences of injury and illness‚ To treat injuries and illnesses effectively. 4.1 Routes of infection may include: Blood circulation‚ Digestive‚ Respiratory‚ Body fluids. 4.2 Own health or hygiene might pose a risk by e.g.: Causing a serious infection‚ Causing illness‚ Causing
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