“MARKETING STRATEGIES OF IBM GLOBAL SERVICE INDIA” A Study Project Report Submitted in partial fulfillment of the requirements for the Award of degree of Bachelor of Business Administration 2010-2013 Submitted By: Under the Guidance of: Garima Tandon Ms. Swati Wadhwa 01119301810 (Assistant Professor) GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY Kasturi Ram College Of Higher Education‚ Narela Student Undertaking This is
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Q. 01. What does service mean to IBM? Answer: Thomas Watson IBM’s founder. `IBM means to service’. IBM defines itself as a service company and the corporate philosophy articulated by Watson was not just to be a good service company‚ but to be the best service company in the world. IBM chairman stated‚ "We have changed our technology‚ changed our organization‚ changed our marketing and manufacturing techniques many times and we accept to go on changing. Service such as project management‚ application
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CASE 15: THE FALL OF IBM Justin Marc C. Tariman B.S.B.A. MKTG 4 March 14‚ 2013 EXECUTIVE SUMMARY Purpose The purpose of this case study analysis report to understand and formulate a set of actions for the case of a company that is experiencing rapid environment changes and difficulty in protecting its core business such as how IBM perceived its mainframes as king of computers. Problem IBM biggest problems include its huge size‚ highly bureaucratic decision making approach‚and
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IBM Corporation In the seven years (since 1994)‚ that Lou Gerstner reigned over IBM‚ the company’s earnings per share increased an average of 27% per year. This remarkable increase in earnings did not go unnoticed by the securities markets. Indeed‚ the company’s market value grew from less than $30 billion to over $200 billion during the period. Use the following financial statement data to: 1. Decompose IBM’s ROE (by quarter) and discuss the factors (and trends) that contribute to Big Blue’s profitability
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The culture values of Thomas Watson which made IBM corp. adopt were “THINK” and “Professionalism” in order to inspire and motivate staff‚ work hard and adhere to high ethical standards which were defining attributes for American professionalism. “Job security” was also a main value of IBM Corp. offering lifetime employment guarantees for its employees in order to show loyalty and motivate them in offering good services. These values not only made IBM one of the most stable and profitable company
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established companies‚ like IBM‚ find it so difficult to build successful and sustainable new businesses? Evaluate IBM’s approach to leading mature‚ high growth‚ and emerging business opportunities. What are the organization design and leadership models required to manage each type of business? How should a company like IBM (or AT & T‚ for example) manage the innovation process? What challenges did Sam Palmisano face as he assumed control of IBM in March 2002? Can a company like IBM (or AT & T) be organized
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References: 1. Gupta C.B (2010)‚ HRM- Publisher (Sultan Chand & Sons) ‚ Changing Nature of work‚ pg no. 38.3 2 3. http://www.ibm.com/ibm/in/en/ on Jun 29‚ 2012 at 04.38 p.m. 4. http://www-07.ibm.com/in/research/‚ 2012 at 09.37 p.m. 5. http://www-07.ibm.com/in/research/laboverview.html on July 22‚ 2012 at 06. 20 p.m. 6. http://www-07.ibm.com/in/careers/diversity.html on August 10‚
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IBM CASE STUDY - DECADE OF TRANSFORMATION The IBM’s rise to the top and its abrupt fall followed by its decade of transformation‚ boldly highlights the importance of a solid strategy IBM was the synonym for greatness and profitability during early 1990’s but the lack of company’s ability to foresee into the future & its internal issues cost the company bigtime.It registered its first loss during 1991 mainly due to its inability to adopt to the customer centric PC industry. Phase 1: Incremental Improvement
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Text 1. WHY DO MULTINATIONAL ENTERPRISES EXIST? Why do multinational enterprises (MNEs) exist? This seems to be a silly question. The answer seems to be simple – because they are profitable! But the issue is more complicated than it sounds. There is some agreement that five different pieces together provide a good explanation of why multinational firms exist (and why they are as large as they are. The combination of these five pieces into a framework for understanding multinationals is often called
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RESEARCH PAPER TOPIC : MULTI-NATIONAL CORPORATIONS MULTINATIONAL CORPORATIONS Multi-National Corporations can also be termed as Multi-National Companies or Multi-National Enterprises. A corporation or group of companies that has its operations of producing and selling its products in home and host countries is said to be an MNC. MNC has its production and sales in different countries based on their parent organization rules. The operations are registered in different regions
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