Management Information Systems 13e KENNETH C. LAUDON AND JANE P. LAUDON CHAPTER 7 TELECOMMUNICATIONS‚ THE INTERNET‚ AND WIRELESS TECHNOLOGY Virtual Collaboration for Lotus Sametime CASE 1 VIDEO CASE SUMMARY Lotus Sametime is an IBM virtual collaboration environment that is used by firms as a part of their enterprise systems. The objective of these systems is to increase collaboration among remote or mobile work teams while not increasing travel costs and meeting costs. Using
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IBM Business Consulting Services CRM done right: executive handbook for realizing the value of CRM deeper Reference guide By: Steve LaValle and Brian Scheld Contributors: Adam Klaber‚ Ralph Schuler‚ Rod Bryan‚ Christian Petross‚ Therese McNicholas‚ and Christopher Nickerson Introduction Contents Customer Relationship Management (CRM) has changed dramatically throughout its dynamic transformation from a conceptual framework to a core business function. The imperative to understand
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IBM Corporation In the seven years (since 1994)‚ that Lou Gerstner has reigned over IBM‚ the company’s earnings per share have increased an average of 27% per year. This remarkable increase in earnings‚ has not gone unnoticed by the securities markets. Indeed‚ the company’s market value has grown from less than $30 billion to over $200 billion during this period. Use the following financial statement data to: 1. Decompose IBM’s ROE and discuss the factors (and trends) that contribute to Big Blue’s
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Strategic Alliance —Case Study of Lenovo and IBM By Lili Jiang Dissertation submitted to the University of Nottingham Business School‚ in partial fulfillment of the requirements for the degree of Master of Science in International Business September 2007 ACKNOWLEDGEMENTS First of all‚ I would like to thank my supervisor Bernard Leca for his support and very help advices throughout this research. Then I would like to thank my family for giving me this opportunity to study abroad
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IBM ANALYSIS PURPOSE In the following paper I am going to analyze the case about “IBM” and how the company changed its structure in order to develop innovative products and manage successfully its new business as well. In particular IBM moved from a bureaucratic structure with an inflexible hierarchy to a divisional structure that allowed the company to pursue emerging business opportunities and at the same time continue to develop businesses were mature and well established‚ and business were
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In IBM: * Early 1990’s: decentralized geographic and functional departments * Mid-late 1990’s: Distribution and logistics functions centralized into a global organization with world-wide responsibility * Early 2000’s: merger of Customer Fulfillment‚ Procurement‚ Manufacturing‚ and Global Logistics/Distribution functions into a new global Integrated Supply Chain function * Result: cost savings of $5.6B in 2002 and $7B in 2003 * A Case study on IBM * IBM developed
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BUSINESS MACHINES (IBM) 2 IMPORTANCE OF HISTORY IN MANAGEMENT 3 THE IMPORTANCE OF TECHNOLOGY IN ECONOMIC DEVELOPMENT 4 JOHN AKERS WAS A PRACTITIONER OF SCIENTIFIC MANAGEMENT 5 HOW BUREAUCRACY IN IBM RESULTED TO INEFFICIENCY 7 HENRI FAYOL’S PHILOSOPHY 10 THE MAIN LEADERSHIP PROBLEMS IN IBM 13 OTHER MANAGEMENT ISSUES/LESSONS IN THE CASE 15 SIMILAR CASE – UCHUMI SUPERMARKET 16 SUMMARY OF INTERNATIONAL BUSINESS MACHINES (IBM) In the early 1900s
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going to analyse in areas of accommodating cultural diversity in IBM and developing trust in the organisation. IBM is a head leader technology and services organisation working in 77 countries. The connection of the paper to IBM is just an outsider who made researches externally. The paper will be analysing what the expectation of organisation to be managed in those two areas based on literature review‚ then they are followed by how IBM actually managed. The differences between the theory and IBM’s
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“Leadership‚ Change and Growth: CIO as a driver of business at IBM” Dr Shaobo Ji Sohaib Amjad Sn#100616776 Abstract: The case study analyses the evolving role of CIO at IBM as a driver of growth and change within the organization. It makes an attempt to first describe 2 key challenges facing a CIO working for a “smart” and integrated enterprise and ends by making recommendations which can serve as a blue print not only for IBM but for any organization looking to use IT as a primary source
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Statements 17 1. Scope of the Analysis 17 2. Examining Credit Worthiness of IBM 17 2.1.1. Short Term Paying Ability 17 2.1.2. Long Term Solvency 22 3. Examining IBM Stock as a Investment Opportunity 23 Part 3: Conclusion 25 References 27 Appendix 1: Calculations for Financial Analysis 28 Part 1: Qualitative Analysis 1. Company Profile International Business Machines Corporation (IBM)‚ founded in 1911‚ is an American multinational technology and consulting corporation
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