PACE UNIVERSITY- ACC-615 DR. FINN Financial Statement Analysis IBM and Microsoft Bill Jacoby 4/20/2010 Financial Statement analysis for two comparable companies; IBM and Microsoft ACC-615 Dr. Finn; William Jacoby Microsoft Corporation is the world’s largest software company. Microsoft has five operating segments; client‚ server and tools‚ online business services‚ Microsoft business division and entertainment and devices division. They develop personal computing software including the
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CASE IBM : Restructuring The Sales Force In 1993‚ IBM’s Board of Directors decided the time was right for dramatic action. The once proud company had seen its sales fall from almost $69 billion in 1990 to $64‚5 billion in 1992. In the same period‚ profits plunged from $5‚9 billion to a loss of $4‚96 billion. In April 1993‚ the Board hired Louis V. Gerstner‚ Jr. to serve as its new Chairman and Chief Executive Officer and to turn the company around. Just three months into the job‚ Gerstner announced
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IBM Business Consulting Services CRM done right: executive handbook for realizing the value of CRM deeper Reference guide By: Steve LaValle and Brian Scheld Contributors: Adam Klaber‚ Ralph Schuler‚ Rod Bryan‚ Christian Petross‚ Therese McNicholas‚ and Christopher Nickerson Introduction Contents Customer Relationship Management (CRM) has changed dramatically throughout its dynamic transformation from a conceptual framework to a core business function. The imperative to understand
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Bank of America – Case Analysis Prepared By Kesha S Mitchell April 30‚ 2013 AMBA 650-1134 Marketing Management and Innovation Professor Philemon Oyewole In 2007‚ Bank of America (BofA) Corporation launched the largest secure mobile banking service in the United States and has over four million mobile banking customers. BofA mobile banking service gives the customers access to their checking accounts for balance‚ transfers funds and to pay bills through a mobile application (app)
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1. How would you define “business process management” based on this video and text reading? How would you compare it to business process re-engineering‚ continuous improvement‚ and total quality management approaches? Business process management is an approach to business in which aims to continuously improve and manage business processes. Business process management focuses on process improvement‚ process efficiency and effectiveness‚ and management control over processes. 2. What are the major
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IBM STRUCTURE OVERVIEW IBM’s domestic division‚ which was led by tom Watson jnr. was responsible for research and development and for financing the operations of the entire global company. By 1950 not only was IBM domestic designing and manufacturing a large number of different models of computer‚ it was also designing and manufacturing many of the component and peripheral parts used in the computers such as disk drivers ‚transistors‚ printers and file storage and servers. Many of these products
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The culture values of Thomas Watson which made IBM corp. adopt were “THINK” and “Professionalism” in order to inspire and motivate staff‚ work hard and adhere to high ethical standards which were defining attributes for American professionalism. “Job security” was also a main value of IBM Corp. offering lifetime employment guarantees for its employees in order to show loyalty and motivate them in offering good services. These values not only made IBM one of the most stable and profitable company
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operates. This essay will analyse the micro and macro external environment in the part five years (2000 to 2006) of IBM Company by using PESTEL and five forces model to analyse in the first part. The second part will discuss about the advantages and disadvantages of the two possible alternative strategies for IBM. Part 1: Analysis of Micro and Macro External Environment 1.1 PESTEL Analysis The external factors can be divided into six broadly categories which are political‚ environment‚ social‚ technology
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Problem statement The main problem in this case is that whether bank of America add the complicate app and add more new features or not. If they add the new complexity application‚ it could cost lot of money‚ and it could also give their users some negative effect. Like the case described “it is unclear if users were ready to sign up for mortgages or credit cards on their mobile phones.” BofA concerns about how the mobile banking affect their customers. Because behavioral factor is very important
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Download 61 months (October 2007 to October 2012) of IBM data and 61 months (October 2007 to October 2012) of GE data. Download 60 months (November 2007 to October 2012) of the 13 week T-bill rate (symbol = ^IRX). Be sure to use end-of-month data! Construct the following on a spreadsheet: 1. Calculate 60 months of returns for the S&P 500 index‚ IBM and GE. Use November 2007 to October 2012. Note this means you need price data for October 2007. IBM returns: Obs. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
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