STraTEGIc Hr ManaGEMEnT case study–PaRt a IBM’s Global Talent Management Strategy: The Vision of the Globally Integrated Enterprise By John W. Boudreau‚ Ph.D. Project team Author: SHRM project contributor: External contributors: John W. Boudreau‚ Ph.D. Nancy A. Woolever‚ SPHR Randy MacDonald Richard Calo Michelle Rzepnicki Katya Scanlan Jihee Lombardi Copy editing: Design: © 2010 Society for Human Resource Management. John W. Boudreau‚ Ph.D. Development of this case was made possible by a grant
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industry at that period and was extremely successful in the market. 2. From 1970s to 1980s‚ IBM kept on introducing a series of IT innovations including hard disk‚ floppy disk and the IBM PC in the early 1980s. These products fit the customer needs perfectly at that period and soon dominated the market. The factors led to IBM’s problems during the late 1980s including: 1. The wrong strategies made by IBM against changes in the needs of the customer. At that time‚ the customers increased the need
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1) IBM’s transformation from a “product-centric” to a “service-centric” organisation required investments in a number of key areas. The CEO of IBM at that time was Louis Gerstner Jr. He placed importance on focus‚ speed‚ customers‚ teamwork and execution. Gerstner totally revamped the company’s whole operating procedures‚ from top management to bottom‚ by standardising global core processes‚ centralising the company to leverage its strengths as provider of solutions to customers‚ fixing the core
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INDEX Description Page No 1. Introduction 3 2. Economic Data 4 3. PESTLE Analysis 7 4. Ratio Analysis 8 5. SWOT Analysis 13 6. Appendix 14 7. References 16 [pic] International Business Machines
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customers) - Right investment to S/360 - Success of PC - Great reputation -> attract top talent Factors led to its problems during the late 1980 and earry1990s: - Did not keep in touch with customers - Didn’t understand market need (fewer purchase IBM mainframes) - Marketing effort missed the mark - Turf battles between autonomous divisions - Spending too much on fixed cost (building‚ data processing cost‚ ..) - Management IT problems such as poor internal IT problems - Products complexity and
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IBM in the 21st Century: The Coming of Globally Integrated Enterprise (Case Study) By: Shareeki Smith Boston University "IBM in the 21st Century: The Coming of the Globally Integrated Enterprise‚" HBS case 9-308-105‚ October 7‚ 2009 Abstract In this Case Study‚ IBM illustrates a great example of taking a company to a global level by providing great leadership and making great decisions. IBM was able to notice their opportunity to provide their services outside the US and put together a
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A Case Study on the Coming of a Globally Integrated Enterprise Introduction Framed by the year 2009‚ the International Business Machines Corporation (hereafter IBM) aims at becoming a ‘globally-integrated enterprise’ and is therefore facing the act of balancing between being deeply connected (in order to provide value for customers and society) and yet above the fray (to avoid divisive controversies). Over its nearly 100 year history‚ IBM moved from international (exporting form the U.S.) to
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IBM: The Corporate Service Corps Group 3: Flora‚ Mark‚ Tom‚ Larry‚ Peter July 2012 Content 1. Case Introduction 2. Questions and Answers 3. Summary 4. Take away 1. Case Introduction 1.1Background: International Business Machines‚ abbreviated IBM‚ is a multinational computer technology and IT consulting corporation headquartered in Armonk‚ New York‚ United States. The company is one of the few information technology companies with a continuous history dating back to
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IBM Case Study 1. What factors led to IBM’s success during the 1960s and 1970s and its problems during the late 1980s and early 1990s? Watson Jr. hit a home run when he invested $5 billion to develop the System/360 computer family‚ which utilized an integrated semiconductor chip and modular components. Taking full advantage of this innovative momentum‚ IBM debuted other products during that time which enabled the company to rise to the top of the IT industry. These products included hard and floppy
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and key issues the case is trying to address. IBM provides business and IT solutions to help clients become more efficient and competitive. They use 5 major lines of business; global business services‚ global technology service‚ system and technology‚ software‚ and global financing. IBM transformed the knowledge sharing approach so that the access to information is easier for their employees. In so doing quicker service for their clients. 2. Provide your analysis of the case regarding approaches
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