IBM: The Corporate Service Corps Group 3: Flora‚ Mark‚ Tom‚ Larry‚ Peter July 2012 Content 1. Case Introduction 2. Questions and Answers 3. Summary 4. Take away 1. Case Introduction 1.1Background: International Business Machines‚ abbreviated IBM‚ is a multinational computer technology and IT consulting corporation headquartered in Armonk‚ New York‚ United States. The company is one of the few information technology companies with a continuous history dating back to
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Few companies have had such a long history of ups and downs as IBM. What were some of the keys to its recent success? Can its plan to solve some of the world’s most challenging problems succeed? Why or why not? International Business Machines‚ abbreviated IBM and nicknamed "Big Blue"‚ is a multinational computer technology and IT consulting corporation. IBM manufactures and sells computer hardware and software and offers infrastructure services‚ hosting services‚ and consulting services in areas
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1. Articulate the business environments and key issues the case is trying to address. IBM provides business and IT solutions to help clients become more efficient and competitive. They use 5 major lines of business; global business services‚ global technology service‚ system and technology‚ software‚ and global financing. IBM transformed the knowledge sharing approach so that the access to information is easier for their employees. In so doing quicker service for their clients. 2. Provide
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IBM’s Decade of Transformation Assignment Questions 1. What factors led to IBM’s success during the 1960s and 1970s and its problems during the late 1980s and early 1990s? The factors led to IBM’s success during the 1960s and 1970s including: 1. The launch of System 360 mainframe computer family. It covered a wide range of applications that suited the significant needs of the customer. It was a dominant design in computer industry at that period and was extremely successful in the market.
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STraTEGIc Hr ManaGEMEnT case study–PaRt a IBM’s Global Talent Management Strategy: The Vision of the Globally Integrated Enterprise By John W. Boudreau‚ Ph.D. Project team Author: SHRM project contributor: External contributors: John W. Boudreau‚ Ph.D. Nancy A. Woolever‚ SPHR Randy MacDonald Richard Calo Michelle Rzepnicki Katya Scanlan Jihee Lombardi Copy editing: Design: © 2010 Society for Human Resource Management. John W. Boudreau‚ Ph.D. Development of this case was made possible by a grant
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Competitive Position of IT Company: International Business Machines (IBM) Case Study I. Introduction: The Company that has been chosen for this case study is International Business Machines abbreviated IBM. This company was founded by Herman Hollerith in 1896 as the Tabulating Machine Company. It was later incorporated as the Computing Tabulating and Recording Corporation on June 16 1911. The Company was listed in the New York Stock Exchange in 1916 and one year later the Canadian and South
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1) IBM’s transformation from a “product-centric” to a “service-centric” organisation required investments in a number of key areas. The CEO of IBM at that time was Louis Gerstner Jr. He placed importance on focus‚ speed‚ customers‚ teamwork and execution. Gerstner totally revamped the company’s whole operating procedures‚ from top management to bottom‚ by standardising global core processes‚ centralising the company to leverage its strengths as provider of solutions to customers‚ fixing the core
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[pic] International Business Machines is a multinational company which is involved in the development of Information Technology infrastructure along with providing solutions to IT issues. It also undertakes research for new technologies‚ both software and hardware and thus transforming them into new products. IBM was incorporated in the State of New York on June 16‚ 1911 as the Computing-Tabulating-Recording Co. (C-T-R). In 1924‚ C-T-R adopted the name International Business Machines Corporation
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IBM in the 21st Century: The Coming of Globally Integrated Enterprise (Case Study) By: Shareeki Smith Boston University "IBM in the 21st Century: The Coming of the Globally Integrated Enterprise‚" HBS case 9-308-105‚ October 7‚ 2009 Abstract In this Case Study‚ IBM illustrates a great example of taking a company to a global level by providing great leadership and making great decisions. IBM was able to notice their opportunity to provide their services outside the US and put together a
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the slicker and responsive rivals such as Microsoft‚ Dell and Oracle‚ IBM had to push the awake call alert to reposition itself as one of the significant player in the industry. This all been done through the ingenious and new paradigm of advertising series on which could reinstate the big blue stigma. The transformation process that could penetrate the existing market with the new products (refer to tangible and intangible of IBM outcome) known as the product penetration strategy can be best served
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