Service Tax Service Tax is a form of indirect tax imposed on specified services called "taxable services". Service tax cannot be levied on any service which is not included in the list of taxable services. Over the past few years‚ service tax been expanded to cover new services. The objective behind levying service tax is to reduce the degree of intensity of taxation on manufacturing and trade without forcing the government to compromise on the revenue needs. The intention of the government
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Marketing Services 10/05/2012 The marketing of services differs from product marketing because of the four fundamental differences involved in services: Services are intangible‚ inseparable‚ variable‚ and perishable. Intangible which means they cannot be touched‚ tasted‚ or seen like a pure product can. Another difference is that services are produced and consumed at the same time; that is‚ service and consumption are inseparable. Furthermore‚ the more humans are needed to provide a service‚ the more
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page 3 Research report discussing the customer service policies a. A discussion about the usage of customer service policies(1.1) page 3‚4 b. A discussion about the evaluation of customer service policy(1.2) Task B Communication and information research a. Evaluation of the different communication methods(2.1) b. Analysis of the influence of customer perception by customer service provision (2.2) c. Assessment of sources of information
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Customer Service Unit 2 Prepare to deliver excellent customer service Session 1 Understanding customer service principles Handout In this Session‚ you have learned about: The importance of learning about your organisation’s products and services and how they are publicised Your organisation’s offer and how to keep up to date with it Customer service procedures The implications of poor customer service across different sectors. Your organisation’s products and services Sources of
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business world would be what I have learned from the units dealing with diversity‚ customer behavior‚ customer loyalty‚ and exceptional service. Looking back I have learned that customer comments‚ whether they are good or bad‚ should always be taken into consideration‚ addressed and handled appropriately. By recognizing these comments I noticed that they can provide insight to the thought process of the customer and in turn could help improve not only the customer service department but the product
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benefits. The centre has focused its efforts on lobbying the local council and the state government for resources and an improved infrastructure (public transport‚ parks‚ shopping centres‚ and so on). Workers have also provided a crisis welfare service to people living on the estate. At the last staff-planning day‚ a number of workers stated concerns about the amount of people they have seen who expressed feeling lonely and isolated. The theme of what workers were saying seemed to be that refugees
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president assigned him the first task of improving the performance appraisal system used to evaluate secretarial and clerical performance. But the main difficulty is the performance appraisal was tied to salary increases given at the end of year. The graphic rating forms which were used to evaluate the clerical staff were not efficient. He decided to change the faulty performance appraisal system which met resistance from administrators and secretaries. So he met two Sweetwater experts who gave him
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The one feature of service I would like to discuss is intangibility so let me get right to it. Service is an act that occurs in the universe. You can’t touch it‚ feel it‚ nor physically alter it. For those reasons it can be a challenge to control. Unlike adjusting ingredients in an entrée to make it taste better‚ or making rooms bigger to accommodate guests‚ service cannot be fixed with a hammer or with some extra salt and pepper. Service is psychological; it’s the interaction between the customer
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Because of the situations that I have encountered through my participation in community services‚ I can honestly bring myself to the conclusion that I am a better person than when I didn’t perform these activities. Community service is a great way for students to step outside of their comfort zones and reach out to the people that are less fortunate than I am. It has helped to break some of my bad habits‚ and it has also really helped me out spiritually. I now see that there is a purpose for everything
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Community service is important because it provides us with services for the needy‚ and it provides us with new ideas for a better education. Community service is giving back to those that have given so much to us. When you work with others you accomplish more. Our community provides us with so many things‚ and when the citizens are involved in community service‚ we’re giving back to the community to show our appreciation. Community service shows not only that you want to improve the situation
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