OPERATIONAL AUDITING: ACCT 476 / CCAU 525 Internal Auditing in Not-For-Profit Organizations TABLE OF CONTENTS ABSTRACT: .....................................................................................................................................................................2 INTRODUCTION ..............................................................................................................................................................2 SECTION I: CORPORATE GOVERNANCE
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Ethical Analysis of Hyatt Regency Hotel Walkway Collapse The collapse of the overhead walkways in the Hyatt Regency hotel occurred on the 17 June 1981 (Garmon 1982)‚ as a result 114 people were killed (Poel & Royakkers 2011) and many injured. An investigation was lead to determine the cause of the incident. Ultimately‚ it was concluded that the failure of the walkways were attributed to the fact that the construction did not meet the Kansas City Building code requirements coupled with miscommunication
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In Hyatt Regency Hotel in Kansas City‚ in 1981‚ connections supported the ceiling rods holding up the second and the fourth floor walkways has failed and collapsed and fell down on the first floor where was so crowded then and resulted in 114 deaths and over 200 injuries. Beside of the loss of lives‚ this collapse left millions dollars in cost behind and a number of principals lost their engineering licenses and number of firms went bankruptcy. As for the events triggered this collapse affecting
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The Service-Profit Chain Today by by James L. Heskett‚ W. Earl Sasser‚ Joseph Wheeler Relevance Today The service-profit chain (SPC) is as relevant today as it was when we wrote about it in “Putting the Service-Profit Chain to Work‚” in the March 1994 issue of Harvard Business Review. In fact‚ three of the co-authors of that article have since left the academy to apply SPC principles in the business world. Company Examples Highly successful companies like Bouygues Telecom in France (now
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overview of the current environment and how it is affecting the hotel industry‚ and then will be preceded by a corporate level and business level strategy analysis. The company that will be the subject of the paper will be Hyatt Global Corporation‚ and its brand‚ Hyatt Regency. In the PESTE (Political‚ Economic‚ Socio-Cultural‚ Technological‚ Ecological) analysis the group discovered many circumstances that are currently affecting the hotel industry. The threat of terrorism‚ the financial crisis‚ the
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strategies of the company with the following brands: Marriott Hotels & Resorts and Courtyard by Marriott in the same marketplace‚ Asia-Pacific. As the fast expansion in economy of Asia-Pacific‚ the hospitality industry has a bright perspective in this region. Especially in China‚ the hospitality industry during the past 30 years is a prime example of how the nation’s economy has also sharply developed. In recent years many big hotel chains became aware that seizing the market in Asia-Pacific is pretty
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Choice Hotels Justin Sinko Kaplan University The purpose of this report is to analyze the four components of the marketing mix of the Comfort Suites brand. The report will go into detail about the marketing mix of the brand and how it stands in today’s market. Comfort Suites is part of the parenting group called choice hotels international. Comfort Suites is a limited service hotel that offers rooms to families and business travelers. They offer the following amenities to the
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PUTTING THE SERVICE – PROFIT CHAIN TO WORK Group - 5 Introduction: Factors that drives profitability Investment in people Leadership Vision – Patina of spirituality‚ importance of mundane Profitability Technology supporting frontline workers Successful service companies: Banc One‚ Intuit‚ Southwest Airlines‚ Service Master‚ USAA‚ Taco Bell‚ and MCI Compensation linked to performance Recruiting and training practices The Service - Profit Chain • Establishes relationships
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general environment of a company before analyzing the Hyatt hotels chain. The general environment of a company represents its demographic‚ socio-cultural‚ economic‚ political and technological trends. It is an analysis of the market situation and the position of the company. We can say that the general environment of the Hyatt Hotel chain is the luxury branch‚ they target the rich and classy branch of people who wants to stand in high level hotels. Being located in the main cities of the world they
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ran Hyatt Corporate Brand Study: An Analytical Look at the Strategic Management of the Hyatt Brand By: Marina Kovalenko Sapna Mangal HMI 407 03/13/2013 Table of Contents Abstract 2 Vision‚ Mission‚ and Values 3 Internal Analysis 4 Resource Based: 4 Value Chain Model: 6 Generic Building Blocks: 6 External Analysis 8 Five Force Model: 8 Macro Environmental Forces: 8 Competition and Industry Analysis 10 Life Cycle: 10 Industry Structure: 10 SWOT Analysis
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