large in promoting the hotel’s specialties and services. Suggestive selling has the potential to generate a great deal of revenue for the various departments. Some guests may not even be aware that the hotel offers certain services. The front office staff could give restaurant menus‚ salon services pamphlets‚ or room service menus. When checking guest in to the hotel employees could ask “would you like to make an appointment for a facial in our full-service salon‚’ or “would you like to make dinner reservations
Premium Restaurant A Great Way to Care Inn
Motivation Theories Ruth Williams HTT/250 09/20/15 Instructor Conrad Motivation Theories In addressing the scenario about the concerns of the level of hospitality and how to motivate the employees‚ I would start by encouraging my employees to understand what it means for the hotel front office to motivate all employees and staff‚ and to provide any assistance that is needed for them to achieve 100 percent hospitality level for the company. As the hotel front office manager it is my duty as well as
Premium Motivation Management Human behavior
motivate him or her to do the job tasks that are assigned while presenting great hospitality to the guest of the hotel. To make sure that my employees are doing a great job I need to figure out what motivates them to come to work and provide this great service on which our hotel takes such pride in. What shall I use? I feel that the best motivation theories to use with my employees would be the Maslow theory and the Mayo theory. The Mayo theory would be good for my employees who are motivated and enthusiastic
Premium Motivation Maslow's hierarchy of needs Employment
Gregory Visci Case Study Week 6 Busn427 Closing Case- Building the Boeing Summary Boeing has created the aircraft of the future‚ the 787 jet. It is designed to fly long-haul point-to-point routes‚ equipped with 250 seats. 80% of the materials used are composite materials. This makes the plane 20% lighter then the traditional aircraft. This translates to savings in jet fuel consumption and cost. The design and creation of the jet was a major technological gamble. To cut costs to
Premium Cost Management Outsourcing
Week 6 Case Study: A Perky Way to Productivity 1. It is important for employees to receive benefits that meet their needs. When employee needs are met they are happy‚ turnover rates may decrease‚ and employees complain less. Employees are more likely to do a better job because they feel appreciated and needed at work which boosts the workplace morale. HRM goals will be met in that employees will be doing a great job‚ which allows them maintain the effectiveness of the company. HRM’s goal is
Premium Management Strategic management Process management
Nursing Informatics Case Studies Week 6 Introduction to Informatics A client arrives in the emergency department with shortness of breath and complaining of chest pain. Describe how informatics can help nurses and other health care providers to more efficiently and effectively care for this client. Hebda‚ & Czar (2013)‚ define Medical as the use of information and computer technology to support all aspects of nursing practice. An informatics can be used to help nurses and other health care
Premium Health care Staphylococcus aureus Patient
Principle of Management Week 6 Assignment Loan Ly Professor Baker DeVry University 10/7/2014 1. According to Maslow’s hierarchy‚ which basic needs does the Patagonia culture meet? What would it be like to work at Patagonia? (Hint: Go to Patagonia’s website and find the section on jobs.) What’s your assessment of the company’s work environment? (20 points) 1. The five level of Maslow’s hierarchy of needs Physiological Needs These include the most basic needs that are vital
Premium Maslow's hierarchy of needs Motivation
setting you chose. Rate the risk for each threat from 0 (low) to 10 (high). Then‚ list five appropriate countermeasures‚ including at least two countermeasures specific to physical security and one countermeasure specific to personnel and security management. Once you have completed the tables‚ write a brief explanation of each countermeasure‚ stating how the countermeasure reduces the risk associated with that threat. Setting 1: Hospital | |
Premium Physical security Computer security Security
Case study: 1. First priority to educating staff 2. How all the tea were processed? 3. Employer’s need to answer the customer questions? 4. Training employees has a knowledge about their product 5. Peet’s employees guide customers to taste‚ compare and learn about different teas. Peet’s provides excellent service as well as product Human and mechanical activities to satisfies the customer needs and wants. By providing good customer service they increase their product &service. United
Premium Customer Marketing Customer service
I. Statement of the Problem The analysis is based on the merger and acquisition between E.T Kearney and EDS. E.T Kearney is the largest management consulting group while EDS is a technology firm. The company’s merged to form a new defining entity that could combine the synergies of both firms in the quest for improved efficiency. The merger created a cultural shock which created problems that are associated with organizational culture change .In this paper‚ we analyze the merger and acquisition
Premium Mergers and acquisitions