Checkpoint 1: Customer Service Model IT282 Checkpoint 1: Customer Service Model For the user support employee‚ a customer service model begins and ends with communication. Communications not only involves speech or writing‚ but listening or reading well also. Communications is a two-way exercise‚ which involves both parties and their need to reach a satisfactory resolution. The various forms of communications between a user support employee and a customer determines the experience of a customer
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What are the primary external organization considerations for the development of a strategic plan? Which consideration is the most important? Why? The primary external organization considerations are Remote environment‚ Industry Environment‚ and Operating Environment. The remote environment consists of economic environment‚ Industry Environment‚ and the Operating environment. The remote environment looks at how the economy is doing and if the economy can support the organizations product and
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The United Way of America Student Name HSM/260 June 22‚ 2013 Betty Z. Taylor Introduction Started in 1887 by five individuals in Denver‚ Colorado‚ the United Way of America is a non-profit organization whose outreach has now expanded from a national level to a worldwide level‚ reaching through 45 countries and territories. Their mission is simple; to mobilize individuals to give‚ advocate‚ and volunteer to promote positive growth
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WLAN Checkpoint student name IT/242 November 7‚ 2013 instructor WLAN Checkpoint For a business setting up a WLAN security is very important and should be top priority. If you do not secure your WLAN you are opening your business up to hackers that can ruin your business. Before you set up the WLAN a site survey should be done. This will determine what level of exposure your company is at and help decide how much security is needed. Of the many ways to protect your WLAN you should start
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Obama Care Amreen Qadir December 14‚ 2014 HSM 544 Course Project amreen_qadir@hotmail.com Executive Summary In the past few years‚ insurance was the major issue for the government because it was costing them to pay for each patient who could not afford for medical care. There were millions of people who were uninsured and something had to be done to make change. President Obama decided to make a change and fought for the right of uninsured Americans. He wanted something good for the people
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Week Nine Final Project: Analyzing Financial Statements HSM 260 Current Ratio Table [ 1 ] | | 2002 | 2003 | 2004 | Current Ratio | Current Assets | $104‚296.00 | 0.75 | $82‚058.00 | 0.87 | $302‚902.00 | 0.43 | | Current Liabilities | $139‚017.00 | | $93‚975.00 | | $699‚004.00 | | An organization’s current ratio shows how liquid the assets of the agency are by comparison to the short term debts that the agency must pay to continue its operations. This ratio is calculated
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give-and-take of a negotiated settlement and a contract specifies the minimum acceptable standard of performance. b) Intention to create legal relationship: - One of the essential elements in the creation of a binding contract‚ this intention is implied by the fact that it is not expressly denied. Intention to bind the other party with the involved legal obligations. c) Free and genuine contract:-Two parties must give their Free and genuine contract to the term of agreement. Such
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Everglades Ecosystem Amber Rouse SCI/230 July 17‚ 2011 Everglades Ecosystem The Everglades National Park is located in southern Florida. The park is 1‚506‚539 acres‚ with a diverse set of animals calling this popular park home. According to Park Vision the Everglades National park is one of the largest national parks in the United States. The Everglades National park has only two larger than it within the United States. Over one million tourists plan this unique place as a recreational trip
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Cultural Differences in Communication Amanda Finley HCA/230 - Communication Skills for Health Care Professionals 5-18-15 Instructor: Robert Feightner Cultural Differences in Communication Cultural differences in communication start with barriers involving language. Different cultures use their own language. People from South America speak Spanish and people from China speak Mandarin or Chines. The main barrier between them is the patients to understand that not everyone understands English
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Work within a legal and ethical framework CHCCS4100C Assessment 2 Case Study Report Due date: 8th April‚ 2013 18701 Certificate IV in Community Services 2013 Samuel Waldock Student number: 367816562 Question 1: Identify the important laws and legal requirements that a community service worker needs to be aware of when working with clients in this scenario/situation. Briefly explain why they are important. EDUCATION ACT NSW 1990 Section 21B – Compulsory school
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