ISSN 0976 – 6510(Online) Volume 2‚ Number 1‚ Dec - Jan (2011)‚ © IAEME ISSN 0976 – 6502(Print)‚ ISSN 0976 – 6510(Online) Volume 2‚ Number 1‚ Dec - Jan (2011)‚ pp. 01-14 ©IAEM © IAEME‚ http://www.iaeme.com/ijm.html IJM E CHALLENGES FOR HR MANAGERS IN INDIAN BPO INDUSTRY WITH RESPECT TO ATTRITION Hema Gulati Asst.Professor Department of Management DAV Institute of Management Faridabad‚ Haryana-121001 E-Mail: gulati_hema@yahoo.com Dr.Sunita Bishnoi Assoc.Professor Department
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JOB DESIGN 1. Introduction Job design theory is an important concept in business management. The way a job is designed affects employee work performance. It is crucial that organizations create an environment where workers are motivated by jobs in which they feel challenged but at the same time‚ their work goes with the objectives of the company. Designing jobs properly will cause a positive impact on motivation‚ performance‚ and job satisfaction on those who perform them (Moorhead and Griffin‚
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Job Design & Job Evaluation The purpose of job evaluation is to objectively determine the relative value of jobs within the University through a systematic study and detailed analysis of job duties‚ relationships and requirements. Jobs are evaluated by joint job evaluation committees using a modified Aiken Plan. This gender neutral point factor system is a universal plan which measures certain identifiable factors present in all jobs‚ but to varying degrees. The starting point for this process
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JOB DESIGN MEANING Job design follows job analysis i.e. it is the next step after job analysis. It aims at outlining and organising tasks‚ duties and responsibilities into a single unit of work for the achievement of certain objectives. It also outlines the methods and relationships that are essential for the success of a certain job. In simpler terms it refers to the what‚ how much‚ how many and the order of the tasks for a job/s.Job design essentially involves integrating job responsibilities
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Job design in McDonald As everyone knows‚ McDonald’s Corporation is one of the biggest franchise fast-food restaurants throughout the world. Therefore‚ the implementation of appropriate job design within the organization itself becomes an extra significant issue facing by the manager. As Wood et al (2010‚ p159) states: “Job design involves the planning and specification of job tasks and the work setting designated for their accomplishment.” Each staff is designed a particular set of jobs in McDonald’s
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JOB DESIGN AND TECHNIQUES OF JOB DESIGN JOB A job can be defined as the set of tasks and responsibilities of a worker. These tasks and responsibilities‚ along with performance expectations‚ work conditions (time and place of work)‚ general skills‚ and possibly methods to be used‚ are normally contained in a written job description. There is no set formula for designing jobs that will best fit a production system. Also‚ a job is also reffered to an activity‚ often regular‚ and often performed
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Contents 1.0 Job Design Job design can defined as work arrangement or re- arrangement focused on overcoming job dissatisfaction and employee alienation arising from mechanistic tasks and repetitive. Organizations try to improve productivity levels by giving non- monetary rewards through job design. Non- monetary rewards such as better satisfaction from a personal achievement in meeting the responsibility of one’s work and increased challenge (Business Dictionary‚ 2013) It also refers to constitute
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JOB DESIGN Job design also gives information about the qualifications required for doing the job and the reward (financial and non-financial benefits) for doing the job. Job design is mostly done for managers’ jobs. While designing the job‚ the needs of the organisation and the needs of the individual manager must be balanced. Needs of the organisation include high productivity‚ quality of work‚ etc. Needs of individual managers include job satisfaction. That is‚ they want the job to be interesting
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Introduction What is job design? Job design means to decide the contents of a job. It fixes the duties and responsibilities of the job‚ the methods of doing the job and the relationships between the job holder (manager) and his superiors‚ subordinates and colleagues. According to business dictionary.com job design is a work arrangement (or rearrangement) aimed at reducing or overcoming job dissatisfaction and employee alienation arising from repetitive and mechanistic tasks. Through job design‚ organizations
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Main Report Page 5 2.1. Strategic Choices for HR Planning at Qantas 2.2. Maintaining Employee Commitment Page 10 3. Conclusion Page 13 4. References Page 14 1. INTRODUCTION 1.1 Objective This report has been commissioned to discuss the challenges faced by Qantas in 2011 and to evaluate the strategic choices made by the company from a theoretical and practical perspective in relation to HR Planning. The report also makes recommendations on how to maintain
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