Answering the phone professionally The rules for answering a telephone are simple but they need to be continually reviewed and practiced. Following are the most basic ones‚ which should always be employed. 1. Use the three answering courtesies: • Greet the caller • State your organisation • Introduce yourself “Good afternoon‚ Accounts‚ Andrew Batt speaking” 2. Show enthusiasm when you answer. Help make the caller feel welcome A tired voice lacking in enthusiasm is very unappealing and reflects
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archive of this journal is available at www.emeraldinsight.com/0143-7720.htm How to improve organizational performance through learning and knowledge? Tsung-Hsien Kuo Testing Center‚ Securities and Futures Institute‚ Taipei‚ Taiwan Abstract Purpose – Through investigating the relationship among human resource management (HRM)‚ organizational learning (OL)‚ organizational innovation (OI)‚ knowledge management capability (KMC)‚ and organizational performance (OP)‚ the aim of this paper was to
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HOW TO IMPROVE ENGLISH LEARNER’S PROFICIENCY English is one of the most widely spoken languages in the world. Gaining English proficiency can be an important aspect of education in many fields from business to aviation to science. Even native English speakers can benefit from increasing knowledge and improving writing skills. There are many accessible ways to improve English proficiency effectively without taking formal classes. i) Speak Regularly One of the most important aspects of gaining
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10 Tricks for Improving Your Memory What’s the name of your daughter’s teacher‚ and where did you put your keys again? If you’ve ever wished you could do some simple things to sharpen your memory skills‚ you can. We’ve talked to the experts and compiled the latest thinking on improving the muscles in your brain associated with memory. 1. Talk with your hands. It may sound strange‚ but waving your hands and gesturing while trying to learn a concept may help your brain remember something important
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Most of the companies and organizations look for this type of candidates. Jimmy: Therefore it is really important to improve English skills because it is never too late. People who are not very keen on writing English‚ even for them it can be a good start. Adrian: It is very important to start writing English as much as possible. There are some ways of improving english such as reading‚ watching movie or even listening to music‚ Z H: This should be included in the daily task and after
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How to Improve English Learning English is actually is an easy task if you know the ways. For me itself‚ learning English has always been a mountain to climb. In my household itself‚ our mother tongue is given the priority. I have faced many challenges because my spoken English wasn’t fluent enough. I would be a nervous wreck when I have to present in English in front of the class. Other than that‚ I also had some difficulties in writing something in English. My grammar was not perfect in
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How will you use your scholarship if you receive it? I am planning to use this scholarship to pay off my college tuition. I no longer qualify for Financial Aid and this tuition would be a great opportunity to help me pay for my tuition‚ textbooks and lab expenses. I am trying my best to keep my college debts at a minimum. I have also applied for other scholarships with the hope that I will receive the help for my school expenses. Five years from now I see myself graduated from college with my bachelors
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Improve your school Dear Governors‚ In my personal opinion I feel that our school‚ on the whole is very good. However‚ I do feel that there could be some improvements to be made throughout the school. Firstly‚ I feel that some of the school facilities are out of date and could do with much improvement. A way to improve the school facilities could include more school benches‚ more things to do at breaks and lunch times and an astro-turf multi-sports pitch. Though
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Personally Identifiable Information (PII) and Ethics: Use of Cookies Cookie Trails In today’s era of technology‚ many people are concerned about internet privacy. Most concerns are usually sparked by misinformation. One piece of technology that is most misunderstood is the cookie and its uses. Many people believe that cookies are programs that can transfer viruses onto their computers. This is absolutely false. Cookies are typically harmless. Cookies are little text files left on your
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1 Find a ruled notebook. Preferably one that is college-ruled. You may choose to purchase a notebook that is made for 3 to 5 subjects‚ which is most recommended‚ or have a different colored notebook for each subject you have to study for. 2 Make each section of the book a different subject topic. Such topics include: Math‚ Science‚ English‚ etc. for basic school subjects‚ or more specific subjects if you are in college or university. 3 Optional: Make a table of contents. Every section
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