answering a telephone are simple but they need to be continually reviewed and practiced. Following are the most basic ones‚ which should always be employed. 1. Use the three answering courtesies: • Greet the caller • State your organisation • Introduce yourself “Good afternoon‚ Accounts‚ Andrew Batt speaking” 2. Show enthusiasm when you answer. Help make the caller feel welcome A tired voice lacking in enthusiasm is very unappealing and reflects on the professionalism of your organisation. 3. Use
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the jungle. At present Peng has been delaying giving an answer to Abigail while he evaluates the results. He can finance it as he has just inherited his father’s estate‚ which includes shares in a major publicly listed UK chemical company valued at over £6 million‚ which he could sell. He has engaged you‚ an old UCLAN friend‚ to evaluate the project. The date is December 2012. At present his best assessment of the costs and revenues are as follows: 1. Payment to Abigail of £2m at the commencement
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Case Study Prestige Telephone Co. CLASSIFICATION OF COSTS Jan Fixed costs: Space rent Custodial services Computer leases Maintenance Depreciation Power Wages: Operations Systems development Admnistration Sales Sales promotions Total fixed costs I Corporate services Total fixed costs II Variable cost per hour: Power Wages operations Materials Variable unit cost per hour 8.000 1.240 95.000 5.400 26.180 Feb 8.000 1.240 95.000 5.400 26.180 Mar 8.000 1.240 95.000 5.400 26.180 Average 8.000 1.240
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Telephone Conversation‚ by Wole Soyinka is about racism; more specifically‚ it is about the way people both white and black fail to communicate clearly about matters of race. The narrator of the poem describes a telephone conversation in which he reaches a deal with a landlady to rent an apartment. He feels that he must let her know that he is black: Nothing remained But self-confession. "Madam‚" I warned‚"I hate a wasted journey—I am African." This is where the lapses in communication begin.
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the process when making an Act of Parliament. Parliamentary law is the highest form of law in England‚ which regards to national/domestic legislation. It is law made by Parliament or government departments. The law‚ which is approved by the commons‚ Lords and the Monarch is called legislation‚ and laws passed by Parliament (consists of two houses‚ the House of Commons where members of parliament sit and the House of Lords sit) are known as Acts of Parliament. An Act of Parliament creates a new
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the timeliness of the message left something to be desired. Some civilizations used methods other than written languages to communicate messages accurately across long distances. Perhaps the most famous example would be the Incans of South America. When one village had to deliver a message to another village‚ several colored pieces of string would be knotted in a specific pattern then run to the neighboring village to deliver the message. Other peoples simply used oral messengers to carry the communication
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PURCHASING Primary Purpose To ensure a continuing supply of sufficient quantities of the necessary foods‚ each of the quality appropriate to its intended use and purchased at the most favorable price Types of Food to be Purchased 1. Perishables Typically fresh foods that have a short useful life after they have been received Example: fruits‚ vegetables‚ fresh seafoods‚ fresh meats 2. Non-Perishables Food items that have longer shelf-life Frequently referred to
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2008 Pages 1 - 8 Qualification Accreditation Number 500/4296/8 Section 1: Qualification Overview Web: www.ncfe.org.uk Email: care@ncfe.org.uk For further help telephone 0191 239 8000 Level 2 Award in the Prevention and Control of Infection 2 Section 1 Qualification Overview Introduction We want to make your experience of working with NCFE as pleasant and easy as possible. This Qualification Specification contains everything you need to know about this qualification and should
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The Process When Making an Act of Parliament Making law is one of the core functions of Parliament. Laws begin as bills and must progress through a number of set stages in both the House of Commons and the House of Lords. Only Parliament can make new laws‚ or change existing ones‚ that affect the whole of the UK and so proposals are brought to Parliament by the Government and by individual Members of Parliament .These are called ‘Bills’. There are 3 different types of Bills‚ these are Public Members’
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The current situation of Prestige Data Service revealed a few problems‚ which had mis-presented the performance of Prestige Data Service and misled the manager’s decision making. First of all‚ the current accounting report did not reveal the real contribution made by Prestige Data Service to its parent company. According to the restriction of the state Public Service Commission‚ the average monthly charge for service by the subsidiary to the parent not exceed $82‚000; therefore the intercompany
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