ASSIGNMENT OF BUSINESS TO BUSINESS “MICROSOFT CORPORATION – THE DESIGN OF MICROSOFT SUPPORT NETWORK 1.0” BY KUNAL CHAKRABARTI‚ EPGP-03-042 SABYASACHI MAHAPATRA‚ EPGP-03-072 SOURAV MISHRA‚ EPGP-03-237 BACKGROUND: Microsoft Product Support Services (PSS) is the group who answers the phone when you call technical support for help. When you call PSS‚ the tech support representative will ask you how you’re going to pay for the call. Rates vary depending on whether you
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“Technology creates opportunities for people and organizations to realize their full potential” is the thought driving Microsoft’s corporate citizenship program. With the enduring commitment to serve needs of communities worldwide Microsoft is playing the role of a responsible global citizen. Going far beyond its products and services it has collaborated with business partners‚ governments and non profit organizations around the globe to fulfil its commitment. It delivers new technology to people
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| |Worldwide operational centers |Expected growth in GDP | |Product Diversification |Shifts in consumer preferences and emergence of internet | |Large Market Share |Growth in Business Population Size | |Talented leaders and employees
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will gradually undermine all prevailing collective agreements. The upcoming industrial dispute goes “far beyond the scope of Lufthansa pilots‚” said Cockpit negotiator Thomas Sturm. The wage cuts agreed as part of the 1992 restructuring deal have led to a sharp increase in turnover and profits for Lufthansa. The company has paid rich dividends to its shareholders and has increased the salaries of its directors. But Lufthansa refuses to return to the old wage levels. It justifies this by arguing
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another table might contain the names of all the people who have the keys. All three tables contain related information‚ so they belong to the same database. Figure 1-1 depicts the relationship between the tables and this database. [pic] Figure 1-1 How Access relates tables and databases. Your first step in
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Background The beginning of Microsoft Inc. started with Bill Gates and Paul Allen writing computer program code for local businesses and municipalities. In 1975 they were inspired by an issue of Popular Electronics that showed the new Altair microcomputer kit‚ manufactured by MITS Computer. Bill Gates and Paul Allen wrote a version of BASIC‚ a computer programming language‚ for the machine. Later that year Bill Gates left Harvard University to work full time developing programming languages for
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Problems with self-discipline are a topical problem in our world of consumerism‚ and such irrational behavior makes people regretful for spending their time and money inefficiently and futilely. That is why addressing such deep-rooted issue is supposed to add new dimensions in considering and solving it. In his chapter‚ Ariely attempts to define the notion of procrastination and examine the reasons why people fail to exercise self-control as well as propose some solutions for correcting such defect
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Portugal both sought out economic growth which led them to seek out new trade routes‚ leading to resources and new markets to enlarge their power. Both nations had strong military and navies which were capable of conquering and maintaining control of civilizations in the Americas. These reasons led to Spain and Portugal leading the worldwide exploration
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Introduction Bata Ltd. is a privately owned global shoe manufacturer and retailer headquartered in Ontario‚ Canada. The company is led by a third generation of the Bata family. With operations in 68 countries‚ Bata is organized into four business units. Bata Canada‚ based in Toronto‚ serves the Canadian market with 250 stores. Based in Paris‚ Bata Europe serves the European market with 500 stores. With supervision located in Singapore‚ Bata International boasts 3‚000 stores to serve markets in Africa
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NOKIA AND MICROSOFT News from Microsoft -1.28% in the last few days – 4Q14 earnings‚ an announcement of 18‚000 layoffs‚ and the release of a memo from Microsoft’s EVP of devices Stephen Elop about rightsizing – has brought about a clearer picture of Microsoft’s plans for Nokia Nokia’s phones‚ which it acquired in April for $7 billion. Nokia was one of many cellphone manufacturers that struggled as Apple -1.13%’s iOS and Google GOOGL -1.92%’s Android gained dominance of the smartphone market and displaced
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