of people had lost their life savings because the top executives were lining their pockets with Enron’s losses. The following discussion will show how the leadership‚ management and organizational structures contributed to the failure of this American conglomerate and how it could have possibly been avoided. Working as part of the management team does not necessarily mean the manager is a leader. In the case of Enron‚ however‚ Ken Lay and Jeffery Skilling were considered successful leaders and great
Premium Enron
customer needs in mind. There are certain things you can do to make sure you meet your customer needs‚ and those are explained below: First and foremost offer good customer service. The customer is not always right‚ but they should always be respected and valued. So‚ make sure that your customers know they are important to you‚ and that you want to meet their needs. If they know this‚ they will be more forgiving‚ and they will be more willing to stay loyal to you and help you meet their needs by informing
Premium Sales Customer Marketing
Multicultural Counseling After reading the many articles on the notion of diagnosis and counseling with multicultural/ethnic patients‚ it has come to my attention that this focus is solely based on stereotypical attitudes. Sure‚ it can be said that it is important for a therapist to have a background of the patient’s heritage and culture‚ but doesn’t this necessarily mean that the outlook of the therapist will be put in a box by doing so? I think multicultural competency is a ridiculous way to
Premium Patient Therapy Anxiety
Counseling and ethnicity/diversity 1. Race and ethnicity in empirical research: an 18-year review. Edward A. Delgado-Romero‚ Kimber L. Shelton‚ and Eliza M. Wells. Journal of Multicultural Counseling and Development. 37.3 (July 2009) p130. Word Count: 3876.Extending previous research (E. A. Delgado-Romero‚ N. Galvan‚ P. Maschino‚ & M. Rowland‚ 2005) regarding race and ethnicity in counseling and counseling psychology‚ this article examined how race and ethnicity were Reference APA format:
Premium Citation Race and ethnicity in the United States Census Parenthetical referencing
Research in the Counseling Profession The importance of research lies in the treatment of the client. When counseling treatments are proven and backed by research‚ this is more effective that using some form of treatment that is new and not backed by research. One of the most prolific things that stands out to me as a student of counseling is the code by which we should all follow and the one thing that we vow never to do and that is “do no harm”. If we do not research the plan of action that
Premium Training Scientific method Upper Saddle River, New Jersey
Counselor: Hi Client: Hi Counselor: We have a counseling session for 30 minutes. We are starting on 4:35 PM. How may I help you today? A good greeting with client is very important. In my point of view for having a good greeting at the first meeting the nonverbal actions are important equal as words which counselor says. Having a nice smile‚ showing the attention for entrance of client‚ the distances between the client and counselor’s chairs‚ counseling room atmosphere and etc can help the both client
Premium Nonverbal communication Mind Thought
School Counseling Philosophy School Counseling Philosophy School Counseling Philosophy My philosophy and beliefs come from personal experiences when I was in school. What I thought of a school counselor in high school is a whole lot different than I think of one now. Growing up the only time I saw my school counselor was either I was in trouble or I needed some information about what the ACT was. I thought the school counselor was just someone who sat in
Premium School counselor High school Education
"Licensed professional counseling" means the application of counseling‚ human development‚ and mental health research‚ principles‚ and procedures to maintain and enhance the mental health‚ development‚ personal and interpersonal effectiveness‚ and adjustment to work and life of individuals and families”‚ and the scope of practice is as follows: “The scope of practice of a licensed professional counselor includes‚ but is not limited to: (1) the implementation of professional counseling treatment interventions
Premium Licensed Professional Counselor Counseling
reflection on my experiences. This reflection will focus particularly on implications for future development. Throughout‚ this essay will aim to bring to the reader an understanding of the importance of basic counselling skills in the achieving of an effective therapeutic alliance (Dryden‚ 2006; Egan‚ 2007; Geldard & Geldard‚ 1997; Geldard & Geldard‚ 2004; Nelson-Jones‚ 2000; Young & Chromy‚ 2005). Alliances which are essential to the counsellor/client relationship as they “are predictors of positive outcomes
Premium Psychotherapy
Marketing is an ongoing activity that does not stop‚ continuously obtaining needs that define a state of felt deprivation and wants that defines what is need. It involves transaction in terms price‚ place‚ product and promotion. At the end of this exchange‚ the most important result most desired is customer satisfaction. The discovering and satisfying of consumers’ needs and wants is the prime marketing activity. Thus‚ the marketing function is to search needs and then satisfy it. According to Philip
Premium Marketing